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"Abbie in reception deserves a special mention. Thanks for helping 3 very tired traveler’s and making the effort to make sure we were able to settle in. It’s the little personal touches that make a huge difference. We will see you again soon."

"Easy to check in, staff were welcoming, friendly and super-helpful; resetting the air conditioning to heat the room and recommending closest parking in Durham centre for the restuarant I was going to. Room was clean and comfortable. Everything I needed for an overnight stay at a very reasonable price."

"Such a beautiful hotel. All rooms, lobby, bar, restaurant etc are stunning with great mood lighting. Staff are great, so helpful, go above and beyond! "

"Lovely surroundings. Our room was cozy. Nicely decorated but carpet could have benefited from a shampoo. En suite very small. Shower small if you are not very thin! Window seat only sitting option which was ok if not closing curtains Lovely food in the evening. Breakfast average and not great selection for continental. All in all though we would definitely return but would book larger room"

"Clean practical room with efficient service. Location was excellent As can access most places easily. Great breakfast. "

"Excellent service throughout the hotel . "