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"The stay would have been better if the air conditioning unit wasn’t so loud. It made sleeping very difficult."

"Clean room"

"The staff was friendly, the rooms look to be recently updated. Ours was clean and the beds were comfy. Beyond that, everything is very basic (small towels, no tissues in the room, no storage space, etc). My biggest "complaint" was that although we were in a no smoking room on a no smoking floor our room smelled like smoke every night we walked in (and weed at least once). While getting ready in the AM the smell of smoke was often coming in through a vent in the bathroom. If you are very...

"The night shift girl was very friendly and she was helpful answering questions. Breakfast selections were not great."

"Good breakfast and plenty of parking."

"The room was filthy "

"Great building and location. Looks better in pictures that reality. It is tired and in need of a good cleaning and some better furnishing as some of them are cheap copies of classics and worn out. Breakfast horseshoe was pitiful. Untoasted slice of bread, some undercooked hash browns covered by powered eggs and cheap commercial gravy with slimy undercooked bacon. The fruit course was orange or cranberry juice. If your going to do breakfast that bad, just offer coffee and decent pastries. ...

"Everything was good"

"Our room was SO CLEAN. Loved the facility. Very old school and such a neat place to stay on Route 66. The hot tub was absolutely DIVINE!!! We will be returning."

"The AC worked well and there was a dehumidifier in the room which was nice. The rooms weren’t well maintained and definitely needed updating, especially in the bathrooms. The bed linens were clean, the service was good, it just needs updating. Not sure I’d stay there again until changes were made."

"Clean room"

"Had to use a flashlight to find our room because the hall lights weren’t working. No pillow cases. No anti-slip mat or stickers in bath tub. Burned out lights. Cable not working. Internet didn’t work. Water temperature in shower kept changing. Had to chase down toilet paper and Kleenex. Horrible place!"

"This was my friend and I first time staying at a Drury hotel, this was an absolutely wonderful stay. Javi and Marshall made this a great experience and we will definitely be booking another stay because of them 🤗"

"Housekeeping was only every other day, they were very stingy in providing cups, tissue etc."

"It is clean and comfortable. Will stay again!"

"The breakfast was disgusting. The AC did not work correctly and it was extremely hot and it smelled and they were stains like water stains all over the floors in the hallways. We did not enjoy our stay."

"Solid hotel. Friendly helpful staff from check-in to restaurant staff. Highly recommend if in Springfield."

"Friendly staff"