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"Nice rooms and the food/drink at the pub is first class too "

"Good service and lovely room - we received an unexpected upgrade to a better appointed room plus a free pancake on Shrove Tuesday. "

"probably some things could be improved but nothing important. relaxing comfortable stay with fantastic staff and no hassle. we’ll be back. "

"What a pleasant place this was. We had food in the Dolly bar and it was excellent. The staff are very helpful. The room was clean and had everything you could want If I was being picky it would of been lovely to of seen outside lights from the bar so you could see the river in the dark"

"We went as a foursome to celebrate an anniversary. The staff, as always, are friendly and helpful and the service in the restaurant is efficient and cheerful. We had great rooms with a great view of the fells. The spa is wonderful. I had a fantastic afternoon in the gym and pool then relaxed with a book with occasional trips to the outdoor spa. Being a Club member offers lots of benefits "

"The rooms were very nicely decorated and beds comfy. Staff very friendly. Breakfast and evening meal very nice. Spacious car park. Easy to walk straight out onto the hills. My only suggesting is that without a ‘boot room’ the stair carpet and landing carpet is a bit grubby ( presumably from muddy boots and wet paws) and needs to be carpet cleaned weekly! "

"Everything! "

"Staff were great, very helpful and accommodating "

"The breakfast was superb. We tried the evening menu special which was a Pheasant breast.It wasn't the best I've tasted, it was nicely presented but it was rather salty and dry. The bed mattress provided a good nights sleep and the room was spacious and clean. Well worth the 5 stars"

"We LOVED our stay here! Our room was the “Grand Room, 1 King Bed, Balcony, Garden View” in the newer building and the attention to detail was exceptional. Loved the large comfy bed, our cozy robes, the deep bathtub and accompanying luxury toiletries and bath soaking salts. The WiFi was fast and the staff members were fantastic. It was a close walk into town and close to everything you could want to explore in the Lakes District. Very cool how the hotel provides wellies (Hunter Boots) for guests...

"Amazing place to stay "

"This hotel is a wonderful find. Everything is perfect as it should be as a Lakeland Inn. "

"Absolutely fabulous second time we have been. One of the best breakfast I’ve had in a hotel rooms are spacious and very clean . The spa is fantastic. And in such a lovely part of the country. Couldn’t fault a thing "

"Got a last minute deal and was then upgraded. Very comfy bed, quiet room wifi worked well , refurbished shower hot and strong. Breakfast was plentiful and delicious . Minimal staff tried hard and very friendly. "

"Clean"

"Very clean good bed great breackfast "

"We absolutely love this hotel as it has fantastic views to the lake, lovely comfortable rooms and excellent food. The staff are very friendly and nothing is too much trouble for them making the whole stay a real pleasure. We would have no hesitation recommending this hotel as a great place to stay."

"Our room was on ground floor with a hot tub. Facilities were good and the bed was very comfortable. Some elements were a little tired. Staff were outstanding and responsive to all requests and questions. Nice dining area and presentation. Great central location to Grasmere village. Our only issue is that parking can be a lottery - but staff were happy to help."