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"No heating the small oil heater not sufficient. Had to ask for towels as the previous ones wouldn't be able to dry No top of coffee or milk etc No flexibility of the already booked table Some members of the team not very helpful "

"A lovely clean, well equipped cottage to explore the Lake District"

"Lovely staff, beautiful surroundies good place to access hikes or lovly small towns. Roads are narrow getting there but it is a gorgeous location. Excellent breakfast and pub food. We really enjoyed our stay."

"The lady owner was friendly and lovely from the moment I arrived. I was made to feel very welcome and was even treated to a plate of home made biscuits. The bed was comfy and I had an amazing night's sleep. Breakfast was served at a time that was convenient to me and everything was very fresh. The bread and jam were also home made. The property is in a very quiet location and in lovely gardens and provides a great place to stay during a visit to the lake district. "

"Lovely staff and super food"

"Lovely hotel - fantastic set up. We booked a family room and really impressed - double bed and bunk beds with an internal door to separate the two rooms. Both with a seating area and tvs. Gorgeous location and staff were very helpful. "

"If anyone’s planning on booking this hotel especially any families with little kids please avoid. Terrible customer service received from the hotel start to finish. We had to request expedia to get involved to resolve issues on their behalf, very poor customer experience."

"Room was clean and refurbished but let down by the bathroom The toilet was badly located and toiletries insufficient ( particularly as there was nowhere to shower in spa) due to no changing rooms being available Parts of the hotel have been refurbished and are lovely although often just superficial but the other parts are very tired and and unloved. Spa - the areas which were available were very good and clean but again doors were lacking in cleanliness and if you look closer corners are...

"Price of food on menu expensive also drink prices"

"Great location in central Ambleside "

"Nice hotel"

"Excellent overnight stay. The reception staff were friendly and helpful. The room was very clean and the bed was very comfortable."

"Clean rooms all stocked with coffee and tea."

"Clean room. Staff were efficient and friendly. We were disappointed with the food. "