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Reviews of The Anndore House, part of JdV by Hyatt

4 out of 5
The Anndore House, part of JdV by Hyatt
15 Charles Street East, Toronto, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1002 reviews" "
Rating 8 - Good. 214 out of 1002 reviews" "
Rating 6 - Okay. 53 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and at an affordable price. The rooms are too a high standards and staff are great!
Stayed 7 nights in Apr 2024

10/10 Excellent

Stefany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Anndore House is conveniently located 5 minutes away from the train station and has many restaurants nearby. The staff were lovely and very accommodating.
Stayed 3 nights in Apr 2024

10/10 Excellent

blanca

Liked: Property conditions & facilities
amazing place to stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Neil

Travelled with family
Great decor, very comfy beds.
Stayed 1 night in Apr 2024

10/10 Excellent

Iza

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay is my go to when I am in Toronto.
Stayed 3 nights in Apr 2024

10/10 Excellent

Karen J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very comfortable room, boutique hotel decor and features.
Stayed 6 nights in Apr 2024

10/10 Excellent

Jennifer Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, independent (boutique) type hotel. Our room was generously sized for 2 adults and 2 children, considering the great neighborhood (Bloor-Yonge stop of Yorkeville). The property is on an unassuming block, but it is quiet, and parking across the street was easy. So many great food places!
Stayed 3 nights in Apr 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Diwei

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and stylish.. staff are fantastic. And the location is great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended property to stay in Toronto
Stayed 3 nights in Apr 2024

8/10 Good

Mark

Stayed 2 nights in Apr 2024

8/10 Good

Darunee

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself is nice, although very small. The style is Moody, dark walls, with nice art, deco, decor. However, the lobby is very small and the hotel itself is very small. The restaurant Constantine inside the hotel is not very good at all. We had brunch, and it was overpriced with lack of flavor, and overall, not well-made dishes. We arrived early and was told that somebody would call us if we could check in early. However, nobody called us 40 minutes prior to 3 o’clock, I went up to ask if the room was ready, and the lady gave us a room. It is valet parking only without the option of parking yourself. The surrounding area was undergoing construction. The location is sketchy. There are a lot of restaurants nearby and a drugstore across the street where you can get snacks and drinks, but there are some homeless people and mentally ill people around the neighborhood who well out of nowhere scream. There are rundown homes and abandoned homes nearby. Very dense population with many people on the street walking and biking. The valet people were very nice. The front desk is hit and miss. There is a coffee shop in the vicinity and a barbershop which we did not use. The buffet breakfast was terrible and very limited. The eggs they used appeared to be of powder, and the sausage was terrible. We were informed that the following week they were going to do à la cart and order order for breakfast throughout the week, but we were not there for that unfortunately. Workers very nice.
Stayed 6 nights in Mar 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Funky decor, location convenient, but bed very uncomfortable.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed that there wasn’t a vanity mirror, thought there would be. Safe in my room was too small for an iPad, daughter’s was larger. Beds comfortable and shower excellent. Like that shower and toilet and closet with sink are separate. Thermostat responsive and blinds fully block out light. They should have done a better job with our noise complaints. We had two rooms and we both were disturbed. It took at least 5 calls to have an impact. Oddly it was suggested that I might want to change rooms when it was 11:00 p.m.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marieka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely fantastic. Everything is clean, comfortable, and modern. The location could not be better - so easy to hop on and off the subway to go to all the city highlights. The coffee shop in the hotel is delicious. We will stay here any time we go to Toronto!
Stayed 3 nights in Mar 2024

8/10 Good

THEODORE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to Yorkville. Staff great. Room clean and sizeable. Weird set up with toilet and handwash stations in totally different rooms.
Stayed 4 nights in Mar 2024

10/10 Excellent

Brynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Anndore. It was our home away from home for 6 days. We walked around and tried by many different outstanding restaurants near by. The room was nice and cleaned daily. The staff, especially the doorman was so very kind. Would definately recommend.
Stayed 6 nights in Mar 2024

10/10 Excellent

Tracy

Travelled with family
Enjoyed the decor of the hotel including room and common spaces, helpful staff and happy hour.
Stayed 4 nights in Mar 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the room. The staff were great.
Stayed 4 nights in Mar 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel feels like a speak easy, plain outer for an amazing interior. the restaurant bar downstairs was great and the rooms were spacious. great hidden gem. I felt safe and comfortable to walk around the area no problem
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for seeing a play at the Mirvish Theatre around the corner on Younge and it was so convenient! The space was modern and clean and the staff were very efficient. It was close to two subway stops and had lots of good dining options nearby.
Stayed 1 night in Mar 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bar/resurant downstairs, the rooms are decorated nicely and I loved the records that were left in my room! Great place to stay whether you are staying in or going out.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ashanti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, much appreciated
Stayed 7 nights in Mar 2024

6/10 Okay

Victor

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

timothy

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An elevated experience right in the downtown core. Anndore House features very thoughtful, quirky, artful touches, from the decor to the messaging. Beautiful amenities and unbeatable location.
Stayed 2 nights in Mar 2024

2/10 Terrible

David

Liked: Cleanliness, property conditions & facilities
No signage indicating where the property is and construction closing off the entrance. Fire alarm false alarmed at 10:00 p.m. causing evacuation.
Stayed 1 night in Mar 2024

10/10 Excellent

Kiriaki

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities
TV should have casting options or Netflix app
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely appointed room, on-site barista, great staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mike

Stayed 1 night in Mar 2024

10/10 Excellent

Carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely big and very clean.Thank you housekeeping. Any staff we spoke to were courteous and very helpful. We would definitely stay here again if we are lucky enough to visit Canada again.
Stayed 7 nights in Feb 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room including record player. Minor gripes with service but overall excellent.
Stayed 4 nights in Feb 2024

10/10 Excellent

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and charming design hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Danjung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good, would visit again
Stayed 3 nights in Feb 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anndore was amazing. Loved the esthetic and seeing as we were technically switching rooms when another member of our party came the next day they even held our bags for us! Top notch customer service. Will totally stay here again!
Stayed 1 night in Feb 2024

6/10 Okay

Byron

All good except no free continental breakfast.
Stayed 2 nights in Feb 2024
Response from The Anndore House Management Team on 13 Feb 2024
Dear Valued Guest,Thank you for taking the time to share your experience with us. Each comment and score we receive helps us continue to improve and strive for the highest standards of service.I am saddened to hear that the food and beverage experience at our hotel was not to your liking. We understand the significance of breakfast and we wish to inform you that we have been working hard on improving the program. Breakfast packages can be purchased at the time of booking should you wish to explore this option, alternatively our knowledgeable front desk staff are always happy to give recommendations for great local spots. Thank you again for taking the time to leave us feedback. We hope that you give us another chance to make your stay a great one.

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always a delight and lots to do and eart
Stayed 1 night in Feb 2024

10/10 Excellent

TingTing

Liked: Cleanliness, staff & service, property conditions & facilities
safe and quiet. convenient.
Stayed 4 nights in Jan 2024

10/10 Excellent

Zoé

Liked: Cleanliness, staff & service, property conditions & facilities
Very sweet and comfortable hotel with great staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

RICARDO FIGAREDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great! And the staff was really extraordinary!
Stayed 3 nights in Jan 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and upscale. The staff were helpful and kind
Stayed 1 night in Jan 2024

10/10 Excellent

Carnaby

Stayed 1 night in Jan 2024

10/10 Excellent

Daviorr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is very chic. Washroom and sink are a little strange being on opposite ends of the aisle but not enough for a bad review. A great stay overall
Stayed 1 night in Dec 2023

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and comfy. Eat elsewhere
Second time staying here. Room was very nice. Only a kettle in the room,with tea or instant coffee. I wish there was a machine. The restaurant was not great. We read reviews online and decided to try it and were unpleasantly surprised. I tried a feature cocktail and wasn't impressed.
Stayed 1 night in Jan 2024

10/10 Excellent

Clifton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from check-in to check-out. Wouldn’t change a thing.
Stayed 4 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Autumn

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The walls are paper thin… I was up all night with people screaming all around me. When informed, the front desk said I should have called them earlier. The bed was hard and uncomfortable. The bathroom was divided-which was inconvenient.
Stayed 1 night in Jan 2024