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Only stayed one night and I found the hotel staff to be friendly and polite. Room was comfortable and clean. The free WiFi was easy to access and worked well. Although it did not bother me, I did hear the airplanes from the airport operating late at night.
David
Stayed 1 night in Apr 2024
Response from OB on 27 Apr 2024
Dear David,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Stayed here following our long flight home from Europe. Shuttle picked us up..front desk staff was very friendly..room was extremely comfortable and clean. Didn't really take advantage of restaurant or any amenities.
Candice
Stayed 1 night in Apr 2024
Response from OB on 21 Apr 2024
Dear Candice,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Blair,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Gloria,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Leo,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Valerie,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
4/10 Poor
Douglas
Business traveller
15 Apr 2024
This property is very tired. It really needs an update. The first room the heater sounded like a tank and when I switched rooms the bathroom had dried blood on the floor. Never again
Douglas
Stayed 1 night in Apr 2024
Response from OB on 16 Apr 2024
Dear Douglas,We apologize for any issues you encountered with the cleanliness of your room. This is not up to our standards, and we will address this with our housekeeping and maintenance team to ensure a pristine environment for all our guestsThank you.Warm Regards,Obeid DadarkarGuest Services Manager
4/10 Poor
VIBEKE
Travelled with family
15 Apr 2024
Liked: Cleanliness
There was a girls hockey tournament over the weekend and the guests that were part of the tournament were up late and were very noisy in the halls between 11 pm and 2 am. It is management's responsibility to make sure the floors are quiet after 11 pm so other paying guests are able to sleep and enjoy their stay. Why would they not allocate specific floors for the hockey guests only so other guests are able to sleep well or have security guards patrolling the floors to enforce quiet time after 11 pm? It is not rocket science. Poor job Holiday Inn.
VIBEKE
Stayed 1 night in Apr 2024
Response from SRKN on 15 Apr 2024
Hello Keating,Thank you for taking the time to provide feedback. We sincerely apologize for any discomfort you experienced due to the noise issue initially encountered during your stay.Unfortunately, as we were sold out we were not able to allocate all rooms for the hockey team on the same floor.I would like to let you that we refunded your 28 parking charges to the credit card on the profile ending 0420.Your satisfaction is of the utmost importance to us, and we appreciate your understanding.Thanks,Holiday inn management
Dear Kenzie,We appreciate your feedback and are glad to have had you as our guest. We are always striving to improve, so if you have any specific suggestions on how we can enhance your experience, please feel free to share. Your input is invaluable to us.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Nothing unique, modern, clean and everything works
Soenke
Stayed 1 night in Apr 2024
Response from Obeid Dadarkar on 11 Apr 2024
Dear Soenke,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive comments about us are greatly appreciated. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager
We have stay in this hotel for many years. There has been some very good improvements.
Galo
Stayed 1 night in Apr 2024
Response from OB on 9 Apr 2024
Dear Galo,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Mark,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Jacqueline,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Theresa,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
10/10 Excellent
Andrew
5 Apr 2024
Andrew
Stayed 1 night in Mar 2024
Response from OB on 26 Apr 2024
Dear Andrew,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Alain,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
8/10 Good
Normand
4 Apr 2024
Liked: Property conditions & facilities
Very convenient to go to airport. Staff very friendly and helpful.
Normand
Stayed 1 night in Apr 2024
Response from OB on 9 Apr 2024
Dear Normand,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Lori,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
We arrived nearly 9:30 in the evening but the restaurant was still opened.
We’re quite happy that we didn’t need to worry about very late dinner and their foods were quite good.
Kyoko
Stayed 1 night in Mar 2024
Response from OB on 2 Apr 2024
Dear Kyoko,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Brian,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Lorraine,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
8/10 Good
Jeff
Travelled with partner
21 Mar 2024
Check in was done promptly
Jeff
Stayed 1 night in Mar 2024
Response from Obeid Dadarkar on 21 Mar 2024
Dear Jeff,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive comments about us are greatly appreciated. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager
10/10 Excellent
Leonard
18 Mar 2024
Leonard
Stayed 1 night in Mar 2024
Response from OB on 7 Apr 2024
Dear Leonard,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Service was great and the bed was very comfortable. The only small issue but not taking away from the overall 5 stars would be the flooring would need to be replaced soon… over it was great and staff were wonderful. Thanks
Paulo
Stayed 1 night in Mar 2024
Response from OB on 20 Mar 2024
Dear Paulo,Thank you for taking the time to tell us about your experience at Holiday Inn TORONTO INTERNATIONAL AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Obeid Dadarkar Guest Services Manager
Dear Brian,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Kelley,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us.Your positive comments about dining are greatly appreciated. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Christine,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Straight forward check in, rooms was good an clean, fair price, some wear as it is probably a popular hotel, had the regular burger at the bar/ restaurant good well made no frills burger beer was a little expensive 14$.
Manuel
Stayed 1 night in Mar 2024
Response from OB on 12 Mar 2024
Dear Manuel,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
2/10 Terrible
Shuai
9 Mar 2024
Shuai
Stayed 1 night in Mar 2024
Response from OB on 30 Mar 2024
Dear Shuai,We appreciate your feedback and are glad to have had you as our guest. We are always striving to improve, so if you have any specific suggestions on how we can enhance your experience, please feel free to share. Your input is invaluable to usThank you.Warm Regards,Obeid DadarkarGuest Services Manager
Too few shuttles. Takes 35-45 minutes to get 1 of the 2 shuttles which will be packed with people leaving some behind.
Paul
Stayed 1 night in Mar 2024
Response from OB on 5 Mar 2024
Dear Paul,We appreciate your review and the valuable insights you've provided. We're sorry to hear about any issues you encountered during your stay. Your feedback is essential in helping us improve our services.We would like to learn more about your concerns so that we can address them effectively. If you could please provide more details, it would be greatly appreciated. Rest assured, we take your comments seriously and will work to enhance your experience on your next visit.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Paul,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
10/10 Excellent
Kate
4 Mar 2024
Check-in was flawless.
Kate
Stayed 1 night in Mar 2024
Response from OB on 5 Mar 2024
Dear Kate,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Victor,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
10/10 Excellent
Michael
3 Mar 2024
Great service, in all parts of the hotel.
Michael
Stayed 1 night in Mar 2024
Response from OB on 4 Mar 2024
Dear Michael,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Arben,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
10/10 Excellent
Michael
29 Feb 2024
Liked: Property conditions & facilities
Like this place
Michael
Stayed 1 night in Feb 2024
Response from OB on 4 Mar 2024
Dear Michael,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Shuttle service was quick and easy. Lovely breakfast
Tiffany
Stayed 1 night in Feb 2024
Response from Obeid Dadarkar on 7 Mar 2024
Dear Tiffany,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive comments about us are greatly appreciated. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager
Dear Ronald,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
6/10 Okay
Tim
18 Feb 2024
Liked: Cleanliness
Tim
Stayed 1 night in Feb 2024
Response from OB on 20 Feb 2024
Dear Tim,Thank you for taking the time to tell us about your experience at Holiday Inn TORONTO INTERNATIONAL AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 416-674-4352 or Obeid.dadarkar@yyzia.com.Sincerely,Obeid Dadarkar Guest Services Manager416-674-4352Obeid.dadarkar@yyzia.com
8/10 Good
Myong
17 Feb 2024
Liked: Cleanliness
Closed to airport
Myong
Stayed 1 night in Feb 2024
Response from OB on 18 Feb 2024
Dear Myong,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Was just there over night before flight. Nice hotel. Close to airport and park and fly
april
Stayed 1 night in Feb 2024
Response from OB on 17 Feb 2024
Dear Guest,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Lonie,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Excellent location for airport travel . The staff have been excellent as well . Hotel is clean and quiet
Susan
Stayed 1 night in Feb 2024
Response from OB on 15 Feb 2024
Dear Susan,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us.Your positive comments about our staff, location are greatly appreciated. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
10/10 Excellent
Mark
7 Feb 2024
Everything was very good
Mark
Stayed 1 night in Feb 2024
Response from OB on 12 Feb 2024
Dear Mark,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear Robert ,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us.We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager
Very convenient and clean. Walking distance to great restaurants.
Brad
Stayed 1 night in Feb 2024
Response from Obeid Dadarkar on 5 Feb 2024
Dear Brad,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive comment about our staff is greatly appreciated. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager
8/10 Good
Sheldon
3 Feb 2024
Sheldon
Stayed 1 night in Feb 2024
Response from Obeid Dadarkar on 21 Mar 2024
Dear Sheldon,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport.We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive comments about us are greatly appreciated. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future. Thank you. Warm Regards, Obeid Dadarkar Guest Services Manager
Everyone was very nice. The rooms were clean, nice pool, restaurant and bar, spa. I would recommend to anyone visiting Toronto.
Janecia
Stayed 5 nights in Jan 2024
Response from OB on 31 Jan 2024
Dear Janecia,Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us.Your positive comments about our staff, room comfort, dining, spa, pool are greatly appreciated. We're thrilled that you had a memorable stay, and we look forward to welcoming you back in the future.Thank you.Warm Regards,Obeid DadarkarGuest Services Manager
Dear John, Thank you for taking the time to share your recent experience at Holiday Inn Toronto International Airport. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future. Thank you.Warm Regards,Obeid DadarkarGuest Services Manager