โรงแรมใกล้ทะเลสาบ Tijuca, รีโอเดจาเนโร

"hôtel excellent conforme aux attentes et photos"

"The staff were unhelpful and definitely not a place to stay if you are an english speaking tourist. At times, they will not be able to help any requests and will speak about you to eachother in front of you. If asked for help, staff will leave to “fix the issue” and disappear for 10 minutes despite telling you it’ll be a few minutes. Upon retuning, they’ll greet coworkers, go behind the counter and “work” on stuff until approached again regarding request. Definitely needs better staff but...

"This is a 3 star hotel, not the 4. Hallway cleanliness was below 4 star expectations. Our shower had black mold in the grout. Mold was also where we had to hang the towels on the hooks on the wall. Breakfast was ok, too many breads that taste the same, eggs were below average. Only fruit and yogurt saved breakfast. Pool - grout had mold, so I did not even swim. Beds we comfortable and clean sheets we changed daily. That was good. Location is good, beach is close."

"The property is a little dated..the toilet seat was broken and the toilet ran all night. No one spoke english, so it was a little challenging with the communication.. We had a balcony room on the tenth floor in the view is absolutely amazing... The food in the restaurant is mediocre at best.."

"I loved the room view . The breakfast offered was fantastic as well !! As an issue to work on would be the late check out policies . It is said that you pay 50%for a late check out ( until 6pm) which I was willing to do , but even showing the fare published in the hotel site to calculate half of it , they came out with a higher fare in their system and charged me 20% more than I thought I would pay . The lady hotel manager did not have a clear explanation about it , but paying what she said...

"Hotel tem um staff muito despreparado para o serviço que promete oferecer. Quartos espaçosos, varanda com apenas 1 cadeira para sentar e ver o mar, não pudemos usufruir como casal. Banheiro limpo, sem shampoo e sabonete, foi solicitado na recepção, após mais de 40 min de espera, pedi para a menina que fazia limpeza em outro quarto. Ela não tinha nenhum, mas me deu um copo com um pouco do sabonete líquido do quarto que estava limpando. No café da manhã as mesas disponíveis estavam sujas e...

"There was a construction going on in the room above us, after complaining for 3 days, they finally moved us to another room, also with construction happening in a room above ours. And the rooms are old and dirty. Worst experience ever!"

"Great place. Very attentive and friendly staff."

"Would’ve been nice if my room had a microwave."

"Buena ubicación"

"Love it. Great place to stay"

"Outstanding"

"Wonderful place to spend a few nights….it is like you are 3 hours away from Rio enjoying nature and the many restaurants serving great food. Staff would extremely accommodating!!!!"

"Enjoyed my time here great staff "

"O espaço é simplemente mágico, a vista, a história do lugar, toda a equipe é maravilhosa e os chefes de cozinha Andre e Ricardo são espetaculares. "