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"Great facilities."

"The room we had was on the top floor with no lift which was a bit hard with two little kids and luggage. The door wouldn’t close properly without slamming it. The shower gel was empty in the room. The room was dated and the windows were stiff to open and close. The breakfast was pretty good with a good range and the information for the room was okay. We had brought cash from our holiday and were informed at the desk they had gone cashless so we had to pay via bank card which defeats the...

"Breakfast was a bit bland but the facilities were great, staff were really helpful"

"Staff here are truly lovely! Pet friendly inn in a lovely village setting. Will always use this place as our stop over on the way to France."

"Struggled to get into the property as the instructions were incorrect. No response to a phone call and took several attempts to get in. Would have been nice to have a fridge in the room Room decour was very tasteful but mirrors badly placed TVwas also badly placed Bed was very comfortable Pillows not so good"

"Checking in was quick all staff were very friendly nothing was too much trouble. Our room was very clean. Staff were very helpful with directions we needed. We would stay here again as it was very quiet happy to recommend"

"Nice"

"Had a lovely time at the hotel/spa . Quick check in . Staff friendly. Very clean . Breakfast was good. Spa was lovely."

"Everthing was perfect , good location to visit Ashford designer outlet, just in front off Ashford internacional station, good breakfast , helpfull staff and clean Room,"

"The hotel is a lovely old pub & breakfast is good. Our room was hot & thought needs to be given to improving the fans in the room. There are a couple of free, open 24 hours car parks within a 2-4 minutes walk. It's old so floors are uneven and there are a lot of half steps."

"I booked this hotel as it is the only one in the area with a pool, however when I arrived I was told the pool was closed. This was very disappointing as I was not told at the time of booking and the room was non refundable. The rooms are very dated with small beds and limited amenities."