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"It’s in poor state"

"No lift to suites. (3 floors) honestly I was disappointed for the money spend. Chips off the sink in the Hellaby suite and lots of small things missing."

"Good facilities and the staff were all polite and helpful."

"Used this place for business. Was close to work and affordable. The room was clean and had a fridge for my medication which is always a bonus. the staff in the restaurant and bar were great. Although it was a buffet breakfast, the food was still fresh and had not been cremated under the hot lights."

"Hotel was ok, on site pub was poor"

"Great stay, friendly and helpful staff, would definitely stay again and would highly recommend"

"Great stay many thanks. Nice property but please keep it refurbed and up to date. Needs aircon for the summer, fans good but too hot as windows cannot be fully opened. Great service in the bar/restaurant but needs Guinness back rather than Caffreys Stout! Will miss the lamb skewers from new menu but the new sticky chicken ones are also good. That said a tad less bbq sauce would be ideal."

"All was great but follow up after booking to confirm all on your booking needswas correct."

"Well located if you need to be near the university, and a decent price for a location with parking and breakfast included."

"Clean hotel Good location"

"Room was clean and comfortable, although there was nowhere to hang coats/clothes (there was no hanging rail). The pedestrian route to the restaurant was a bit dark in places. Generally a good overall stay."

"The room was clean, staff were so helpful and welcoming, great value for what I paid for room. If in the area would have no hesitation in staying there again. Highly recommended."

"Just needs a refresh in general a little tired .bathroom grout needs attention and the bedroom curtains had what looked like tea stains on , missing one bed side cabinet and the other had edging tape missing . For the money we paid I am not complaining, the bed and bedroom in general was loverly and clean ."

"Lindas instalaciones, amabilidad del personal del hotel."

"Parked at the Novotel around the corner, yourparkingspace app was just under £12 for 24 hours. Body wash in the shower was empty, reception said they'd sort it. Minor niggle, but very nice well located hotel with very good spa facilities and friendly staff."