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"Wonderful"

"Nice hotel, great location. Friendly and helpful staff. We enjoyed our stay."

"Perfect location, right in the center of town, very walkable to shops, restaurants, coffee. Very nice & helpful staff. We had one small issue in our room that couldn't be fixed and they gave us a very nice bottle of wine as compensation. Easy parking for the hotel in the back. We will definitely come back! P.S. - complimentary warm cookies and bottled water every night along with fresh bottled water in your room fridge every morning are also nice bonuses!"

"Loved everything - a fantastic place!"

"I love the fireplace it makes us very relaxed! Room was wide enough."

"Wow - great experience my wife & I had staying here. Exceptional staff, lovely room. Complimentary wine on arrival, complimentary cocktail with dinner, and complimentary whiskies to finish the evening (by the fire). Amazing. We were only overnight with a check out at 11am. As we didn't need to leave for SFO until 4.30pm that day, we were so grateful to have full use of the Hotel's facilities all day. We used the complimentary bicycles to do a wine trail, then came back to relax around the pool...

"We had a great stay at UpValley Inn & Hot Springs. The room was clean, comfortable, and quiet, and the staff was very friendly and helpful. We especially enjoyed the hot tub and the relaxing atmosphere of the property. The location was convenient for exploring Napa Valley, and overall everything felt easy and pleasant. I would definitely stay here again and recommend it to anyone visiting the area."

"This is a great place to stay. Staff is great and the Hotel is kept very clean. Hotel is close to a lot of dining options too. I have been staying here for 15 months now on business travels and never had a bad experience."

"I liked the location which was walkable to downtown but in a quiet neighborhood. The property was well maintained and clean. The rooms were a nice size with a great shower and small kitchenette area. We enjoyed the breakfast, especially the homemade granola. We would definitely stay there again."

"Hotel guests were in the courtyard at 11:30 pm talking very loudly and keeping us awake. We got dressed and went down to talk to the hotel staff and they were closed. No help at all. We were out the next day and when we came back housekeeping had not been in the room. I called reception and they said they only came in every other day. Seriously! For $400+ a night I would expect dry bath towels and coffee pods for the morning. This isn’t COVID times but I guess BW is self serve now. ...

"Very good service!"

"Great property, fantastic staff and breakfast was quick and easy every day."

"Recommend"

"Excellent staff, accommodation, amenities. Expensive but worth the price"