"Delicious food, friendly staff, comfortable rooms. This has the whole package. Had loads of fun staying here. Had some problems with the bill payment but the staff went the extra mile to help me through the process. The owner is a fantastic man. My go-to place for whenever I return to Thimphu for sure!"
"We only stayed for one night, the lodge was newly renovated, very beautiful, but the facilities were incomplete. The room was cold and no hairdryer, but the manager told me that they were working on it. The manager from India was excellent, so was the staff. She woke up early to bid farewell and helped me with luggage, which I appreciated. "
"This property in Punakha is truly exceptional! The staff are incredibly attentive, the views are breathtaking, and the owner is wonderfully hospitable. I highly recommend staying here if you visit Punakha."
"I am from the US. This is my first time here. Excellent customer service. Especially the welcoming culture is very friendly. Made me feel very welcome. Every welcoming staff I encountered was well trained. Well trained staff."
"Our stay was very comfortable and enjoyable. Everyone at the hotel was very pleasant. I needed some medical help during my stay at Thimphu and the hotel staff was very helpful and gave my husband and I all the help we needed to ensure I was okay. Thank You so much for your hospitality"
"The hospitality of the staff was beyond expectations and reproach. Their willingness to accommodate requests was at a level that I have never experienced at other hotels. I felt comfortable and at home. "
"The hotel is centrally located. Rooms are clean and the staff is very helpful. The serve good quality coffee and has a trained barista.
The only downside is some of the rooms heating isn’t working at all. "
