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"We had a lovely stay. Thank you to Robyn for your lovely customer service!"

"The bed was exceptionally comfortable. Such a lovely old building, beautifully decorated. Staff were so welcoming and friendly even built us a gorgeous fire while we relaxed and played cards."

"Hotel was in a great location and was nice. The room was too hot with no way to cool it down and the view was of a wall even though I paid for a room that was above the base level"

"This was the best place we have ever stayed. Staff was incredible! Went above and beyond to care for us and make our stay as confortable as possible. The breakfast was delicious, and amazing. Would stay here over and over again. And hopefully will! Nowhere else I’d recommend."

"Schönes Hotel, gepflegte Anlage.Parkplatz in der Nähe und man zahlt statt 12 Euro nur 6 Euro/ Nacht. Frühstücksbuffett eher für irischen Geschmack ausgerichtet, aber auch ordentlich andere Lebensmittel zur Auswahl. Die Atmosphäre im Hotel empfand ich als steif und aufgesetzt freundlich. Wenig hilfsbereite Menschen."

"We paid for breakfast and we were very disappointed 😞 maybe add hot breakfast to the menu I would have given 5"

"Room was amazing and the place had such a personality - in such a good location overall, SO close the everything. The gentleman who worked there served us such lovely coffee and breakfast in the morning. 10/10 would recommend to anyone coming to Derry!"

"Owners and staff brillaint"

"We had a good stay in this hotel. We appreciated the breakfast choices."

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"Comfortable place situated close to many places to eat, and to see the sights. Comfortable bed."

"The hotel is under refurbishment (however it has halted and 3 years in no work was being undertaken during our stay). The room was a family room (as I was travelling with my daughter and grand daughter) and can only be described as grubby...the walls and the furniture both dirty. The bathroom skirting dirty with dust. In the recent heat we were provided with a totally inadequate fan, replaced after a conversation with the manager. In fairness he understood our disappointment with the "surprise"...

"Good and not so good. Great central location for touring Derry with good food & local trad music in nearby pubs. Price is reasonable. We were a party of 4 adults and had 2 ‘deluxe’ twin rooms with shared kitchen. Kitchen was well equipped for continental breakfast. Both bathrooms are updated. Lots of hot water. Room comfort was only moderate. Mattress was soft, bedframe fabric was frayed at bottom edge toward floor and single window looking into a smokers’ courtyard was covered in bird...

"The shower head is fixed to wall above shower screen doors,so when you take a shower the head of shower was spraying everywhere which I didn’t realise it was wetting my clothes that I was putting on and wash bag.this was room 105 I told them this but poor apology. I bet this will not be fixed "

"Location was great"

"Helpful staff. Street parking. Glorious room."

"Breakfast was fantastic. Good sized room, very friendly and helpful staff"