โรงแรมใกล้เดอะพัตติ้งกรีน, นิวแอล์ม

"I find it VERY hard to recommend staying here. The pool was just filled after a repair so it was too cold to even use. The hot tub was broken and drained. I understand repairs, but when I was checking, the owner/manager said he had it posted on the website which was a lie. When showed that there was nothing on the website, I was dismissed. I would not have booked it because I recently had surgery and the hot tub was key reason for my stay especially after a long drive. The room itself was...

"Our TV did not work. We could watch for about 4 minutes and then lost signal. Very annoying."

"great value, excellent breakfast"

"I gave the overall 4-star rating because the manager (owner?) was so helpful and eager to make my stay comfortable. Having said that, the place is undergoing remodeling so the current (unremodeled) rooms are dated and a bit rundown, but they have everything you need if you're not planning on spending all day in the room; a comfortable bed, a functioning bathroom, streaming TV, and even a little couch and desk. I look forward to staying here again when the renovations are complete."