Search Hotels Near The Mall of Monroe, Monroe

"It was attached to the airport and after being stranded it was such a relief"

"As I stayed Room 132, I am afraid I cannot give them a high mark. Although staffs were great, the room was not so much. Basically, Psychodidae (commonly known as Drain Flies/Sewer Flies) was everywhere. They kept coming which indicates a plumbing issue or buildup in this property. As I understand it takes a lot of care to keep the property upright, I could not make myself relax during my stay. I believe this affected my performance degradation in the following day. Although there were positive side (again, staff and free breakfast to begin with), that did not offset the negative side that I got. Sorry I wish I could make my review nicer."

"Disappointed...no breakfast due to renovations. But a great stay otherwise. "

"Breakfast was o.k., did not know there was a hot tub. "

"The property was old but didn't care about that since it was 1 night. I left car there. I was skeptical because I usually park in another facility. The pick up was fine. On the way back the driver turned around as we were going to my car or I thought. He turned around to pick up some people.. Twenty minutes later he passes Middlebelt where I stayed at the Wyndham. He takes everyone to Valet connections. I said this is where I get off. It was stated yes. I go in and lady was unfriendly asked for my ticket. I said I don't have a ticket I got picked up from Wyndham. She calls back and he said I said valet. Why would I say valet? I said the hotel. Very dysfunctional and unprofessional. I want a refund. Never again. "

"Very clean and comfortable. "

"The breakfast was hot garbage. The room was clean but it is old and has holes in the cushions and peeling fake leather. The hot tub and pool is clean. Front desk staff is amazing. Now the integrity of the cleaning staff that's another thing. When you accidentally leave something and staff says nope. Just don't even look at this place "

"We got to the hotel a few minutes past check-in which was 3pm. I reserved two rooms and when we go to the rooms one of the rooms is not ready the other was being cleaned. I go back down they give me a new room. I go up and that new room is trashed and not cleaned. So we had to wait for the room to be cleaned which took about 45 minutes. Other than the very nice and accommodating receptionist the staff was rude. Then one of the bathroom LIGHTS was leaking water and the shower ceiling was caved in. We had to share a bathroom with the other room and that one was clogged completely. "

"Staff was very friendly "