Search Hotels Near The Academy Gallery, Loyalist

"Staff so helpful. Breakfast buffet was so good"

"Excellent location, clean and a good value for the spend. "

"FILTHY DISGUSTING The room was filthy on arrival: the bathroom had marks on the walls resembling dried bodily fluids and feces, silverfish in the shower, a grime-caked showerhead, and a dirty floor. The bed linens were stained and visibly dirty. The television flickered constantly, the remote didn’t work even with new batteries, HDMI and USB ports were broken, and the lamps flickered or turned off. Housekeeping did not refresh the room during our multi-day stay, and when we requested towels and cups, staff were rude and refused service. The pool was unusable due to dangerously high chlorine levels, which burned our eyes and left our vision cloudy. The only positive interaction was with one older staff member at check-in; every other employee was rude, dismissive, and unprofessional, particularly a blonde front desk worker who snapped at both guests and coworkers. Parking was poorly managed, and staff were unhelpful when we had to use a non-designated spot. Overall, the level of cleanliness, maintenance, and customer service was shocking and far below any reasonable standard. This hotel failed in every basic aspect, and I cannot recommend it to anyone. Immediate action is needed to prevent future guests from experiencing this unacceptable level of neglect."

"Very clean rooms. Friendly, welcoming and helpful staff. Walking distance to all types of stores (Grocery). "

"Friendly/cleab"

"Clean room , friendly staff !"

"Clean room, quick check in"

"Thy were by far the best hotel for hockey tournament. Ivebeen doing tournamens for over 10 years and staff was fantastic"

"The breakfast was not warm or fresh with some muffins showing mold on them. The fire alarm also went off in the middle of the night and the staff couldn’t figure out how to turn it off so guests were displaced for longer than needed."