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"Good range of fruit and other options in addition to cooked options"

"Great food staff and lovely spa. Very friendly. "

"Great location. Beautiful gardens "

"Very clean, comfortable bed and sofa, nice to have a desk. Kitchen mostly equipped, just needed to get a couple cleaning supplies and a tea pot! Would stay again."

"Great hotel in a perfect location for Chelmsford city centre. "

"Only stayed one night but will definitely stay again. Good breakfast accomodation good and staff lovely "

"Excellent staff, very friendly, parking for use was an issue due to overnight road closures"

"Room was nice but in need of update, bed base was ripped and cushions were stale and in need of a wash. It was good to have a fully stocked fridge Bathroom was lovely and a good size. Breakfast was good but disappointing to have to pay for fresh coffee. The coffee in the table flasks was not the best. Overall hotel is nice and I have stayed here many times but could do with a few tweaks here and there."

"Clean, simple space, walk to train, friendly staff."

"Breakfast was too cold."

"As a regular visitor to Down Hall, it was another much enjoyed experience. "

"The mattress was heavily mouldy and in a very poor condition. The air in the room was terrible, with a strong and unpleasant smell. On top of that, the staff were unfriendly and not polite at all. Overall, it was a very disappointing experience, and I would not recommend this place."

"Great location and great food"

"Staff were amazing and the setting unbelievable but the rooms are in real need of updating to a modern standard eg no bedside plugs or usb ports for charging devices and the bathroom I stayed in had mould and warped bits of wooden decor "

"Clean room, staff were polite and friendly, only stayed one night and left for an early flight. Ideal location 10 mins from Stanstead. "

"The room was clean."