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"予約内容をスタッフが把握できてない"

"I like how new the place is and everything is good. The cleaning crew can do a better job scrubbing the shower and removing moth cocoons from the ceiling. I had to get rid of those cocoons hanging on the ceiling myself. The staff is very nice and accommodating. I forgot to ask her name but the front desk girl helped me a lot. She is very friendly. The security guard was very helpful and nice too. I originally wanted to book the place because of the swimming pool but after looking at the pool...

"The cleanliness is good "

"Staffs are nice and good location "

"Yes."

"We come from the UK to visit family in Bac Lieu and we really enjoyed our stay at this hotel. The room was clean, spacious and well equipped. The staff were friendly and the laundry service was very reasonably priced and convenient. Just to note that there is no elevator- this wasn't a problem for us but it is useful to know, although the reception staff did help to carry our heavy cases up the stairs. We would definitely like to stay again next time we come to see our Bac Lieu family."