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Mercure Telford Centre Hotel

4.0 star property
Guests unwind at the indoor pool, enjoy spa treatments, and savor authentic British cuisine, making every stay memorable.

Choose dates to view prices

Located in Telford's business district, Mercure Telford Centre Hotel offers a hair salon, dry cleaning, a spa, indoor pool, in-room WiFi, and attentive staff. Guests especially enjoy the British dishes at Iron Masters Restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿2,464
฿2,956 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Frequently asked questions

Does Mercure Telford Centre Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Mercure Telford Centre Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mercure Telford Centre Hotel on 24 May 2026 start from ฿2,464, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Telford Centre Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Mercure Telford Centre Hotel?

Self-parking is available for GBP 10 per night.

What time is check-in at Mercure Telford Centre Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Telford Centre Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Telford Centre Hotel located?

Located in the heart of Telford, this spa hotel is within a 15-minute walk of Telford Shopping Centre, Telford Town Park, and Cineworld Telford. Telford Ice Rink and The International Centre are also within 1 mile (2 km). Telford Central Station is 12 minutes by foot and Oakengates Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 319 out of 714 reviews
Rating 8 - Good. 202 out of 714 reviews
Rating 6 - Okay. 104 out of 714 reviews
Rating 4 - Poor. 42 out of 714 reviews
Rating 2 - Terrible. 47 out of 714 reviews

Reviews

Verified

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, really comfy bed
Stayed 1 night in Feb 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed, friendly staff and good shower
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The lift was out of use which was not ideal. My guest struggles to walk after smashing her ankle last May and we were on the top floor. The receptionist did move us to floor two but we arrived Friday and left Sunday - but the lift was still out of order. The rooms were clean. And breakfast was good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel staff amazing .pool and spa facilaties excellent.breakfast great great choices
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff at reception greeted us with a smile will definitely book again in near future nice clean rooms and very organised.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming & friendly. The lady at reception saved me a trip to Aldi when I realised I had forgotten my toothbrush by given me a complimentary one. The only downside was the lift was out of order and my room was on the top floor. Luckily, I only had a small suitcase to carry up the 49 winding steps.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Nice hotel lobby, welcoming staff. We didn’t use any facilities but there’s a few sitting areas, pool tables, screen with sports on at the time. All good. The room was pleasant with all the usual amenities. The bathroom was in a good state of repair but not faultless with some mouldy silicone and grout (is that the norm nowadays?) The biggest issue was the noise of other doors slamming as people carelessly let them shut, regularly from 21:00-23:00 and regularly again from 7:00-8:00 onwards. It was an issue for us, but might not be for you!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer!

Room was clean, freshly decorated, a good size and new bathroom. The bed was very comfy. Food lovely in restaurant and staff helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient spot, 6 minute walk from the train station. Excellent facilities and staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very friendly staff
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel in good location Clean room . Bathroom could do with spruce up. Good facilities. Lovely breakfast. Friendly staff and helpful.
Stayed 1 night in Jul 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy, friendly staff and would use again
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean and comfortable room.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Telford

Great 3 night stay, while visiting family and friends. Reception, bar, restaurant and housekeeping staff were all friendly and helpful. Would definitely recommend and stay here again.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Very quick check in, easy walk to shopping centre
Stayed 1 night in Feb 2025
Verified

8/10 Good

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel useful central location
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable nice relaxed atmosphere , breakfast : plenty of choice
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay, staff are friendly and helpful and easy parking
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was enjoyable because it’s a clean well presented hotel. The staff were very friendly and helpful. I will be staying here again.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

Overall comfortable stay

Overall comfortable stay. Good location. Breakfast is good.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant in particular was excellent. Staff couldn't do enough for us. Lovely stay!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Kevin

Nice hotel, shame you have to pay to park

Nice hotel. Good service. I don't like the idea of paying for parking when you are a paying guest.
Stayed 1 night in Jun 2025
Verified

8/10 Good

gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didnt have breakfast. The room was clean & tidy. Staff were helpfull. Didnt use air con so no idea
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Stay

The hotel is always great, along with great staff, special call out to Sam the room cleaner, he was absolutely brilliant and so helpful.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Lovely stay and pleasant staff would come here again thank you very much.
Stayed 1 night in Feb 2024