Would not book this dated hotel ever again. We stayed 2 nights and had 3 rooms.. we did think about checking out on the first night. The place is so dated and unclean, the staff are very young and seem to lack experience in customer services
For the price we paid I was absolutely amazed at the standard of this hotel. Lots of parking and very convenient for the conference in Telford. I had no complaints about my room at all. My colleague had to have a lock replaced but they offered us a free drink each at the bar to compensate for the inconvenience. The food was good in the restaurant (maybe a few more vegan options, please?). Best of all were the staff - every single person was most pleasant and helpful.
Paul
เข้าพัก 1 คืน, มีนาคม 2024
10/10 ดีเลิศ
Agnes
23 มี.ค. 2024
Agnes
เข้าพัก 1 คืน, มีนาคม 2024
10/10 ดีเลิศ
Tim
23 มี.ค. 2024
Very helpful friendly staff good value and service for money great location. Pity the Sat Nav is not up dated on the new one way system confusing. cheers Tim Scott
Lovely hotel, tranquil and quiet and all of the team were very welcoming and polite
Darcie
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
6/10 พอใช้
lily
7 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
okay
was okay pillows and bed wasn’t that great but for £50 last minute was okay. the temperature for the shower the knob kept turning by itself so had to hold it in place.
Overall a nice experience, the room was basic but had all you need for a few nights stay. Staff were excellent. Only downside was they had a large coach party staying so were fully booked and they seemed to be inadequately staffed. This meant meal times were crowded and we ended up eating in the bar rather than the restaurant for both dinner and breakfast.