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"everything was clean, but there is a truck stop directly beside along with the police surveillance units. Doesn't exactly say "safe"."

"Wonderful stay, would definitely stay here again. Got a phone call the day before arrival asking if they could do anything ahead to time to make our stay more enjoyable. Also received a phone call after check in to make sure room was acceptable. Breakfast was great! Above your standard hotel selection. Large selection (even had well cooked bacon one day!). Room was clean and bed was very comfortable. Did not use the pool, considered it but water temp felt very cold for a indoor pool. Decent...

"Very nice room, could use some updating. Pet friendly, reasonable pet fee for our cat. The breakfast was great! Great variety, eggs, sausage, French toast sticks, sausage gravy and biscuits as well as bagels, bread for toast and cereal. I’m sure I’m missing a few things but this was one of the best “included” breakfasts I think we’ve had. No issues during our one night stay. Would definitely stay here again. "

"One of my favorite hotels to stay in while in Charleston, WV. Rooms are really nice and clean. Continental breakfast is hot and fresh. Staff is friendly and helpful. "

"Very nice rooms"

"Friendly staff, clean room and excellent breakfast. Enjoyed being near restaurants and shopping."

"When I checked in the lady that waited on me was exceptional! My room was next to the elevator and changed my room "

"Staff"

"Lisa was very friendly over the phone when I called to confirm a late check in and was so pleasant and welcoming when we arrived. It was such a nice end to a long day!"

"This would be my 6th night in 10 days, truly a trusted destination for a weary traveler. "

"Nice place "

"Front desk staff, rooms we're updated, great breakfast < cubed potatoes, breakfast sausage and close to downtown "

"The room was clean - no plug for bathtub and the hairdryer was missing. "

"great"