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Casa Sierra Alta

3.0 star property
Travelers find peaceful moments at this welcoming hotel, where the outdoor pool offers relaxation and staff can help plan local adventures

Choose dates to view prices

Casa Sierra Alta in Del Ex Convento provides a quiet escape with its outdoor pool and convenient gift shop. Guests connect using complimentary in-room WiFi, enjoy breakfast featuring local cuisine, and receive assistance from staff who speak multiple languages.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
The current price is ฿1,488
฿1,785 total
includes taxes & fees
26 May - 27 May
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About this property

Casa Sierra Alta

  • Hotel located in Del Ex Convento
  • Casa Sierra Alta provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Local cuisine breakfast (surcharge), a TV in reception and a water dispenser
    • Luggage storage, tour/ticket information and multilingual staff
    • A gift shop, smoke-free property and a reception hall
  • Room features
  • All guest rooms at Casa Sierra Alta include amenities, such as free WiFi.
  • More amenities include:
  • Decks/patios and wardrobes/cupboards

Similar properties

Outdoor pool, pool loungers
Hotel Posada San Javier
Del Ex Convento
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
8.6 out of 10, Excellent, 1,011 reviews
The price is ฿1,823
฿2,206 total
includes taxes & fees
24 May - 25 May
Hotel Posada San Javier
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 22 2026 to February 21 2028 (dates subject to change):
  • Breakfast

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 100 to 170 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Does Casa Sierra Alta have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Casa Sierra Alta?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Casa Sierra Alta on 26 May 2026 start from ฿1,488, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Sierra Alta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Sierra Alta?

This property doesn't offer parking.

What time is check-in at Casa Sierra Alta?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at Casa Sierra Alta?

Checkout is at noon.

Where is Casa Sierra Alta located?

Located in Del Ex Convento, this hotel is steps away from Casa Humboldt, Casa Borda Cultural Center and Silver Museum. Borda Square and Guillermo Spratling Museum are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.4

Cleanliness

8.6

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 42 out of 79 reviews
Rating 8 - Good. 19 out of 79 reviews
Rating 6 - Okay. 12 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxed stay, Taxco is a must see. The staff here were so friendly and helpful and it's down to them I rate this place so highly, felt very homely.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Heinrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, right in the center but quiet at night. Wonderful helpful owner. The whole place is very tastefully furnished and has a nice atmosphere. Nice little pool area with bar and social rooms to relax. We would always come back.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Jennifer

Disliked: Cleanliness
We had the Taormina room. It is not in the hotel. It is across the street and about 200 feet above the hotel (so many steps). We were traveling with friends who had rooms in the hotel so we felt pretty isolated. Everything in the hotel (pool, bar/cafe, etc.) was just too far away to be useful. The room and bed were big. The ventilation in the room is poor and it got very stuffy. The fan has one speed, full blast, and it’s very loud. A large glass pane on our door was broken/missing so the room was not secure. A giant human hairball lived under the bed and would occasionally make an appearance. We had hot water and good water pressure in the shower which we needed to clean our feet from the dirty floors. They offer only two bath towels and zero hand towels. There is a large shared terrace up more stairs with a nice view and a large swing seat. The foam in the seat cushion was soaking wet so it was not usable. I was thankful we were only staying two nights. The town is absolutely lovely so we spent very little time in the room.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, amenities
Awesome
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Cool vibe.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sierra Alta is a cute little spot within waking distance of almost everything to see and do in Taxco.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL PLACE! Super walkable, there is noise on the weekend because of a nearby restaurant bar but nothing too crazy.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and excelent
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo mucho el lugar, Andy fue muy amable con nosotros, el lugar esta super céntrico y de muy fácil acceso, la habitación muy comoda, la alverca no la usamos, pero se veia limpia y comoda. Lo que si es que mi novio reservó una cena en sus balcones y la comida estaba muy rica y el personal que nos llevó porque no estan ahi mismo fue muy amable. Sn duda volvería.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Aldo

Liked: Cleanliness
Disliked: Staff & service, amenities
No use la alberca, el lugar que nos alquilaron está separado del hotel.
Stayed 2 nights in May 2026
Verified

8/10 Good

Sinhue

Liked: Staff & service, amenities
La habitación estaba aceptable, buena ubicación, es necesario subir varios escalones, se pudiera mejorar un poco más en la limpieza, pero en términos generales todo estuvo bien
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

María Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y la habitacion limpia
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Roberto

Disliked: Cleanliness, amenities, property conditions & facilities
El chaval que me atendió horrible,las duchas podías nadar no corría el agua,la cocina un asco alguien comía y dejaba todo sucio platos y sartenes de un día para otro,el dormitorio no tenía luz eléctrica suficiente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities
Si. Todo hasta ahorita muy bien.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Ana Sofía

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Me hospedé en una habitación compartida, entonces se debería de poner mayor cuidado en la limpieza, lamentablemente en el tiempo que estuve nunca limpiaron el baño, creo que se debería de poner mayor atención en eso, y más cuando es un baño que ocupan varias personas. De ahí en fuera el lugar es muy bonito y mi estadía fue cómoda
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

dalia ivonne

Liked: Cleanliness, staff & service
Respetat las areas de habitaciones hacen denaciafo ruido con música y películas que proyectan en area de alberca , tanto de día como de noche hay ruido y muy fuerte, entra demsusda luz no se puede descansar otraa observación es que
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Erandy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
En mi estancia pregunté que por dónde se subía a la terraza y me dijeron que esa solo era para departamentos privados, pero en ningún lado mencionan esto, además de que yo pregunté si tenían algún paquete de cena romántica y me dijeron que si, que incluía 3 horas de terraza, entonces, si el departamento es privado ¿cómo ofrecen este servicio? ¿Qué pasa si contrato este servicio y el departamento está ocupado? Otra cosa, no había agua caliente, fui a decirle al chico que estaba ahí (la verdad ya con mala actitud de mi parte) me comentó que había que esperar unos minutos, cosa que no, me solucionó diciéndome que subió la temperatura del boiler, y en efecto, esto hizo que el agua saliera más caliente, ahora el problema fue que de la regadera salía un chorrito de agua, para que saliera bien tenías que abrir el agua fría, pero si abrías el agua fría ya no tenías agua caliente, además de que las llaves no funcionan de manera adecuada entonces bañarme fue todo un tema. En general la habitación estuvo cómoda, mi tema fue el del agua ya que no es una habitación barata como para tener estos temas y la publicidad engañosa respecto a la terraza. Vi malos comentarios, pero también buenos, por lo que opté por darles una oportunidad y no me fui del todo satisfecha con mi estancia ahí.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico malo es que las terrezas no estan disponible
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Iris

Disliked: Cleanliness, property conditions & facilities
Le falta mantenimiento a las instalaciones
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

América

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Había cucarachas,no hay buena ventilación, no hay estacionamiento.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
Un lugar cómodo y bonito, el tour que ofrecen en la noche fue maravilloso. Muy cerca del centro así puedes conocer muchos lugares de Taxco.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó todo, desde el inicio son muy amables y atienden todo lo que necesitan, sin duda volvería otra vez en hospedarme ahí
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Edgard Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento es excelente.
Stayed 2 nights in May 2025