We loved our stay at Ocean Pointe suites. The suite was clean, comfortable, and well stocked with towels, toilet paper, etc. Everything worked properly and the bed was comfortable.
Other than at check in, the only other staff we really interacted with were the folks at poolside bar and grill. They were great! So were the food and drinks! It's a nice sized swimming pool, bigger than some of the others we saw around the area. We were there in May and it didn't seem crowded at that time. There were plenty of lounge chairs and seating tables around the pool. There is almost no shade at the pool area so if you don't want to be in direct sun the entire time you would have to sit at one of the umbrella tables. There are no umbrellas for the lounge chairs.
The private beach is small, but clean with several lounge chairs. Our experience was that the beach doesn't get too busy because it's not a great swimming beach. Generally, the beaches in that area of the the Keys are not the best for swimming. I did go in the water at the beach. I wore water shoes and I'm glad I did. It's very rocky and pretty shallow. If you want to swim in the ocean, you can do it right there but I suggest a snorkeling tour or something like that. There is a pier at the beach where you can walk out to look at the ocean, and it's shaded with some chairs.
Overall, we would recommend a stay at Ocean Pointe suites. We felt safe and comfortable and we would definitely stay here again.