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"The hotel was clean,fresh & modern looking with excellent facilities. Comfortable beds & pillows. Was a little bit too hot in room & you couldn't open the windows any further due to the restraint at the bottom of the window. Some sort of air conditioning or fan would be nice especially n the room during the hot summer days as it's difficult to get off to sleep in the heat.The staff are all helpful & very pleasant. The breakfast was nice too with plenty to choose from. All in all had a lovely 3...

"Beautiful hotel in pleasant surroundings. Staff were excellent and the food was amazing at Palm Court."

"We loved our stay and couldn't fault it. It's a bit tired in places and could do with a coat of paint."

"The hotel is really nice and pleasant The staff are lovely very helpful Food is fresh and nice, but unfortunately there were ants on the serving counter Not too far from Wigan centre, 5 - 10 minutes from Retail park"

"Excellent stay. What a beautiful building"

"Overall a nice hotel highlighted by Bri on reception and many other helpful and friendly staff. Their was no TV remote (should have been checked I think by house staff) however the staff did all they could to find another and sort the problem. Our family room had lots of space and everything was clean. Breakfaat was good as were the facilities of pool, sauna, jacuzzi. Our only change would be not to have dogs staying; one dog howled for a good while at 7.30 am on the sunday: I think guests had...

"Beautiful location - was perfect for us attending Forest Live at Delamere Forest. Lovely room - spacious and clean. Breakfast was perfect & the owners so friendly. Would definitely return & recommend to others."

"good food,good real ale-nice pleasent clean hotel and very quiet."

"Beautiful setting and the staff are generally exceptional"

"The staff were friendly and very helpful. The room was clean. Breakfast was exceptional! The garden beautifully maintained. Would definitely recommend. Location close to the motorway but felt we were miles away."

"I liked the location as that was where we needed to be. The hotel is filthy and should be condemned."

"Quiet room though we were on the ground floor and had no view. Staff very friendly and helpful. Dinner and breakfast were fine; the best onion bhajis of my life so they are THOROUGHLY recommended. We went in the sauna and the outdoor hot tub- that was amazing. All in all, a good stay and I would definitely return."

"Staff at breakfast all seemed subdued and only very few interacted with guests. The choice of breakfast was minimal. In comparison with other hotels it was just about acceptable. Some of the seats were uncomfortable due to ware and tear. Ended up sitting on the frame rather than the leather clad seat cushion. The hallways were very dark and the room itself did not have adequate central lighting. The shower was a weak waterfall style shower with out a hose for extra use. I found the concierge...

"Great location. Stayed in room 1, bed was extremely comfortable, great powerful shower. Room was spotlessly clean. Breakfast was delicious and plentiful. Staff were helpful and friendly. Well stocked bar. Would highly recommend."

"Great staff, made our stay really welcoming."

"Breakfast very basic and not much choice hotel is a bit tired and can do with getting a renovation but good location and parking"

"The hotel is nice. The hotel pub is the same. And the staff is polite. The coffee machine DID NOT WORK in the room. You couldn’t even put the mug (from the hotel room not my personal one) to pour coffee in it because it is too big. In the room there are no sockets. I wanted to charge my laptop and other devices, I didn’t have where. There are two “sockets” on one side and the other of the bed STRICTLY for phone cables. Meaning you insert the cable directly. That’s it. In the end I discovered the...

"Good comfortable bed and spacious room/suite. Staff friendly and tried to be helpful. Not so good, allocated wrong room type, corrected when raised with the hotel. Correct room had very obvious damage which no attempt had been made to repair, when raised was told no other rooms available with an apology."

"Lovely room, well appointed. The staff were really helpful and lovely. A great stay all round. No negatives whatsoever. Very convenient for the city but also for the motorway network. The spa was one of the best I've visited on a hotel site. Recommend highly!"

"Breakfast Location Setting Owners"