"Arrived and only option was bbq for dinner. Very limited vegetarian options for lunch/dinner.
Hotel is very peaceful and all staff extremely helpful. Everyone spoke english and excursions easily arranged.
There is no currency exchange available at hotel and closest option is the ferry port by taxi.
Over all a very peaceful relaxing week.
Would definitely book again."
"The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel.
Food wise Indonesian food is great and breakfast choices are many.
View from the pool is amazing."
"Service par excellent. Shout out to Gracia at reception, Dura at Altitude, floor manager in Goji on 2/8/2025. All staff makes an effort to speak to us. "
"Great hotel and is always my favorite one to stay. Nice and comfortable to stay here, shopping malls and eateries is all around this hotel and within walking distance. Friendly receptionist and staff of this hotel, especially Shalbrina always never let me down. Try this hotel’s hospitality if you anyone wish to visit Batam."
"There are not much places to visit in the surrounding area. Even the small shopping area whereby only transport is via the resort & many shops were closed. 😓"