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"6446439 "

"Drinking water in the room, spacious room, excellent service"

"Staff w"

"Prefect hotel if you are ever in Batam, just a few minutes walk to the best shopping mall in Batam - Grand Batam Mall as well as popular A2 Foodcourt and BCS Mall. Impeccable service, clean and spacious rooms, highly recommended!"

"The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing. The room was fine, clean and equipped with everything we needed. The facilities were great with good options of activities for a family. The breakfast was amazing and again with super staff. The location is beautiful, quiet and peaceful. "

"Our second time to stay here. Again, villa is great and staff are very good and friendly. "

"Very helpful staff "

"Overall value for money"

"My husband and I stayed for 3D2N. Customer service was excellent throughout our visit. We were able to check in early, and to our surprise, our room was ready ahead of time. Took the room with pool view, best decision ever as I can also see the sea. The only downside was that the room—particularly the bathroom—could have been a bit cleaner. The pool, however, was large and well-maintained. Breakfast was alright."

"The one-bedroom we were given free upgrade to was spacious, clean and comfortable. The staff were helpful and the location was great, right next to Grand Batam Mall. The spread at breakfast was good - though not everything was tasty. But enough variety to pick and choose a hearty breakfast. Will definitely stay again if I am coming to this part of Batam again."

"Breakfast wide choices , and rated good"

"Good four star hotel. Nice room. Great pool and beach. Property could do with some TLC in some places. "

"Very large, clean rooms. The staff is exceptional. Restaurant, ATM, shopping, fitness center, massage, etc. On site. The prices are the best!!"