Stayed for 4 nights at BW, the room and size is very good, pity that they didn't have a bathtub though. Easy to get around the island via Grab or by booking a vehicle and driver. The food for breakfast and room service is very good.
Good location by the water, approx. 30mins from airport. Hotel staff were nice and some could speak English fluently. Getting up to your hotel room can sometime take a while as they only have 2 lifts for 10+floors. Room is clean, however bathroom is old and could do with a renovation. Buffet breakfast at their restaurant was above average with a nice selection of Asian and Western food. However, stay clear of having dinner at their restaurant, service was very slow and food varied from being too salty to being bland. Portions were generous.
I come here for work & it's the closest hotel to my work place. The room is spacious & the hotel is big although the design is a bit old. Breakfast selection is quite varies, although they tend to running out of the fruits. The coffee is quite watery. On my last stay, unfortunately the hot water didn't really work, but on other rooms I've stayed before I didn't encounter this. Once I got the ocean view room & it was a pleasant view.
The staff's service is excellent. I once forgot to return the card & promised to return on next visit & they allowed me to do this. I also left my item in the room & they brought it down for me.
เข้าพัก 1 คืน, ธันวาคม 2017
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
anon
13 พ.ย. 2017
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Comfortable
Pleasant stay staffs professional
Location is good
The hotel staff are friendly but could not speak english well. Although the spa stated 1, 1.5 or 2 hrs package, but whenever we request for 1.5 or 2hrs, the masseurs always reject and insist on 1hr. Furthermore, the swimming pool stink abit, thus it seems the pool water is not changed regularly. There is a small gym available for us. But it is really small with 3 machines ( trackmill, bicycle and rower) and a yoga mat.
Slow reaction, Not enough staff(or at least felt like it). Lights on the balcony and in front of the door could not be turned off, so I had to take out the card key when I sleep. Many of the staffs could not speak English, which is understandable but staffs who answered the calls(help desk, in dine) also were poor in English which made the stay hard.
Rommet var fint og utsikten glimrende. Opphenget til håndklær ved dusjen satt skjeft og løst på. Ramlet nesten ned. Ble fikset neste dag. Rommet var ikke klart ved innsjekking, men vi fikk en god oppreisning i form av kupong i restauranten, som forøvrig hadde flotte buffeter. Vi brukte i første omgang rommet til opphold og søvn mellom utflukter til øyas mange interessante steder.
Liburan keluarga dgn 3 anak usia 13,12 dan 10.kamar deluxe connecting yg nyaman bersih bed twin bisa utk ber 4.no bath tub,wifi bgs,balkon view kolam dan pantai tp ga bs utk brenang krn dipakai utk kapal nelayan.Breakfast terasa kurang waiter yg melayani,meja lambat dibersihkan,teh kopi lama diisi,menu mknan krg memenuhi kualitas bintang 4.fasilitas htl utk anak hny swimming pool aj,lbh baik lg kl ditambahin spy ga bosan d htl.
I booked 3 rooms on this trip and 2 of them are located in the area that are very noisy when rainning.
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6/10 พอใช้
Marini
29 พ.ค. 2015
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
OK, not great
One of the better choice of hotels in Belitung (not many option to choose!) Except for comfortable beds and cleanliness, everything else is mediocre. The hotel is just 1,5 years old but it sure does look older than that. They could have done more with the beach next to the hotel, perhaps clean the area and make it totally nice by placing beach chairs and shades but of course that won't happen.
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6/10 พอใช้
ผู้เข้าพักจริง
24 พ.ค. 2015
ไม่ชื่นชอบ: พนักงานและบริการ
bintang hotel tidak sesuai dgn fasilitas diberikan
Hotel baru tp stadard nya dibawah bintang 4. amenities sangat buruk, tidak disediakan towel kecil walau pun sudah request,pengisian kembali fasilitas kamar seperti savun, tissue, kopi teh tidak dilakukan. Sangat tidak biasa untuk hotel bintang 4.
Letak hotel sangat strategis, di tengah kota Tanjung pandan. Hanya perlu waktu kurang dari 30 menit untuk sampai ke pantai Tanjung Tinggi/Tanjung Kelayang. Saya sangat menyukai kolam renangnya yang berada pas di bibir pantai Tanjung Pendam. Kamar tidak terlalu outstanding, dan agak minimalis. Service pegawai hotel sangat baik.