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Reviews of Hampton Inn Tampa-International Airport/Westshore

2.5 out of 5
Hampton Inn Tampa-International Airport/Westshore
4817 W Laurel St, Tampa, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1003 reviews" "
Rating 8 - Good. 256 out of 1003 reviews" "
Rating 6 - Okay. 111 out of 1003 reviews" "
Rating 4 - Poor. 60 out of 1003 reviews" "
Rating 2 - Terrible. 52 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
none
Stayed 1 night in Apr 2024

6/10 Okay

JODI J

Travelled with partner
Liked: Staff & service
Under construction
Stayed 1 night in Apr 2024

8/10 Good

Mark

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service
No information in the room to even identify this property. No info on area or places to eat.
Stayed 1 night in Apr 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Debbie, New Bern

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. Steve was the shuttle driver and he helped us alot
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest of the day!
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport whwn flight is 1st out.
Stayed 1 night in Feb 2024

4/10 Poor

terasa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As others have reviewed, the property had some sort of water damage issue before we arrived. There was dehumidifiers, cardboard (flooring), and flotsam from the incident everywhere. We couldn't get the elevator to work at first; apparently, we weren't hitting the button hard enough. The bed was as hard as a rock, the bathtub was chipping paint off the bottom, and the room was dingy. The hotel should have closed down, they shouldn't have stayed open. We weren't offered a refund or reduction in our room stay, and the front desk staff were not welcoming or friendly.

6/10 Okay

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Property is under construction. While i give credit to the work crews who were always professional and polite, it is not a relaxing environment. Every floor had heavy wires up and down the corridors. Even though they were taped down, they were a trip hazard for seniors. The room was nice, coffee in lobby was good, eggs, sausage and potatoes were average.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kaitlynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 1 night in Jan 2024

2/10 Terrible

Christina

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hot water pipe had busted and no one contacted us prior to our arrival to possibly make new arrangements. The hot water was finally turned back on in the evening, but nothing was done about the inconvenience of 100 loud fans running overnight down the hallway and all over the hotel. The fans were so loud that people walking in the hall were shouting just to hear each other. The floor in my room was not vacuumed and there were drywall pieces all over the carpet. I had to move the nightstands and chairs back as they were in the middle of the room and the room was not ready for guests. After an extremely long flight I didn’t have the energy to find another hotel and this was a mistake on my part as I didn’t get any sleep anyway from the noise.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Stayed 1 night in Feb 2024

8/10 Good

Kurt

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Concern as to why all of the reconstruction with wet floor signs as if dealing with a possible water catastrophe. Multiple equipment lines for equipment throughout the entire floor and in front of the entrance to room
Stayed 1 night in Feb 2024

8/10 Good

dorothy

Stayed 1 night in Feb 2024

2/10 Terrible

Melissa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
A pipe burst and we couldn’t stay at the hotel. Our reservation was canceled and we had to find another hotel that day.
Stayed 1 night in Feb 2024

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was not worth the price we paid! There was a water leak on our fifth floor and we weren’t notified. They knocked on doors at 4 am which woke us up but they never spoke with us about it! They shut the elevator down and we had to carry all our luggage down 5 flights of stairs. Not very happy with the way this was handled.
Stayed 1 night in Feb 2024

4/10 Poor

Stephanie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff were great, extremely helpful. The free breakfast was good & staff were attentive. The property is old, rooms small & dinghy. The rooms are overpriced.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place!
Staff was absolutely amazing! Great area, very clean. Would stay there again!
Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

John S

Stayed 1 night in Feb 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

MariadelCarmen

Travelled with partner
Disliked: Amenities, property conditions & facilities
This room looks super low class, the sliding bathroom door is unacceptable
Stayed 1 night in Feb 2024

10/10 Excellent

Joanne

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Darren, Indooroopilly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good area and walkable to 2 shopping malls. Room was very nice. But does need a fridge
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Travelled with family
Nice
Stayed 1 night in Jan 2024

8/10 Good

Graydon

Stayed 1 night in Jan 2024

6/10 Okay

Serafim

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel stay review
The hallways and room were dated, with dark colors and furniture. I believe the room rate is expensive for what is offered.
Stayed 1 night in Jan 2024

2/10 Terrible

Fizza

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never book with expedia or give Hilton my bussiness again. Expedia did not send me a confirmation so i had no idea my booking went through. I checked my emails several times. I booked a separate booking at another Hampton hotel and thats where i stayed at. Expedia and the hotel refused to cancel to refund the booking even as a courtesy although. They show zero flexibility for their customers
Stayed 2 nights in Jan 2024

6/10 Okay

Anita

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not quite as expected for a Hampton
Hotel was clean, but our room was crowded for three people (site promised it would sleep 4). I skinned my shins several times moving around the pullout couch which was right infront of the bathroom door. Personnel we met were awesome - from shuttle driver (Mark) to front desk staff were helpful and got us where we needed to go, despite some other unruly travellers who did a lot of panicing and complaining. Thank you to the people!
Stayed 1 night in Jan 2024

8/10 Good

Yasuhiro, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
shuttle was convenient for airport and the surrounding malls
Stayed 2 nights in Jan 2024

4/10 Poor

Lorena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely the worst Hampton Inn I have ever stayed at. The employees were not friendly, the bed was extremely hard—-woke up with back hurting. The hotel seemed dirty/old. When I came into room initially it was like someone had just been in there—the tv on, the soap in bathroom already opened and lights were on. If I could have switched to another hotel I would have. The only somewhat bright spot was the transportation- free transportation within 3 mile radius. Mark who transported us was extremely nice, BUT it took over a hour to pick us up only 5 minutes away. Given this fact I only used it once as I didn’t want to wait forever when Uber could pick me up in a minute or two. Also, this hotel is in a bad location not convenient to anything except the airport. I will NEVER stay at this hotel again
Stayed 1 night in Jan 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay before cruise
Stayed couple days before start of cruise. Location was good, convenient to downtown, airport and port. Staff very friendly and the airport and local shuttle were terrific. Room was clean and quiet. Would stay again
Stayed 3 nights in Jan 2024

10/10 Excellent

Paula

Travelled with group
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service
Checkin desk was amazingly friendly and fast. Room was clean, airport noise evident when planes taking off. Bed very hard and pillows need replacing. Otherwise a good place to stand need to be near airport.
Stayed 1 night in Jan 2024

10/10 Excellent

SHIRLEY, SPOKANE

Liked: Cleanliness, staff & service, property conditions & facilities
I did not see the property in the daylight
Stayed 1 night in Jan 2024

10/10 Excellent

Larry

Stayed 1 night in Dec 2023

2/10 Terrible

JAY

Disliked: Staff & service, property conditions & facilities, room comfort
YOU ARE NOW DEALING WITH SEVERAL SETS OF RULES
I canceled my hotel room because I could not go to the Bowl game. According to Hotels.com, I could cancel for a refund up until Christmas or so, but the HOTEL attempted to charge me almost $1,000 for the room despite the fact that it was canceled several days before the cancellation cut off date. I am still battling with them.
Stayed 3 nights in Dec 2023

8/10 Good

Donalda

Stayed 1 night in Jan 2024

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Hotel. However on website there is a chair on a patio setting surrounded by a body of water. That isn't correct.
Stayed 2 nights in Dec 2023

10/10 Excellent

BEVERLY, BURLINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and close proximity to Raymond James Stadium
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Our stay was great. We asked for and received great recommendations for somewhere to eat and the shuttle driver catered to our every need.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
The check in process was so easy! The breakfasts area was great. Food was ok, but the service was amazing. They helped a family find a park near by and offered to take them in the forelegs shuttle. They helped us too. The manager was friendly and very customer service focused.
Stayed 1 night in Dec 2023

6/10 Okay

Karyn, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I appreciate the 24 hour airport shuttle and the area sguttle. Rooms have paper thin walls... you can hear everything... and we were put right next to elevator, so we heard that a lot. Breakfast average. We would stay again.
Stayed 1 night in Dec 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

James, Maple Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Dec 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023