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"Refrigerator in room did not work. Elevator was not working"

"Wonderful staff, great room, a totally great place to stay."

"Historic town w a beautiful historical park nearby"

"Great place"

"This comment may not be true about all the rooms. Our room was outside of the main building (lavender room). The room had an old stained carpet that was not vacuumed at all during the time we were there. We know this because there were several dried leaves on the carpet from the day we arrived to the day we left. If you stay at the hotel for longer than a day, they do not clean the room unless it’s requested. We did request and they made the bed and put fresh towels but did not vacuum the...

"We had never stayed at a Drury Inn before, but my brother recommended it as mid-trip stop between Arkansas and Wisconsin. The room was nice, clean, bed was comfortable. Staff was friendly. Eventhough we were on the freeway side the traffic noise was not noticeable during the night. Was not sure what expect for the dinner or hot breakfast buffet but it was definitely a perk. It was nice after a long drive to check in, eat dinner (chicken fajitas and nachos) and settle in for the night. Then...

"The hotel was quiet and not much traffic around. The breakfast had several options to choose from, both hot and cold. Check in took a while because front desk personnel was new and learning the process. Understandable."

"The AC worked well and there was a dehumidifier in the room which was nice. The rooms weren’t well maintained and definitely needed updating, especially in the bathrooms. The bed linens were clean, the service was good, it just needs updating. Not sure I’d stay there again until changes were made."

"The hotel was very clean and spacious. The staff were friendly and helpful."

"Good location, clean, comfortable room and great staff."

"an affordable option that is close to places to eat and easy to get to"

"Good customer service"

"Excellent value. Place old but clean"

"Good breakfast and plenty of parking."

"Large, really clean room, quiet location, a couple were trying to check in with a dog when I was coming in. Location was close to gas, food, a "Dollar Store" and 1 exit away from my next day event."

"The continental breakfast was not maintained during the posted hours."

"Room was nice and clean, beds were comfortable."

"Our room was SO CLEAN. Loved the facility. Very old school and such a neat place to stay on Route 66. The hot tub was absolutely DIVINE!!! We will be returning."

"Solid hotel. Friendly helpful staff from check-in to restaurant staff. Highly recommend if in Springfield."