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Reviews of Best Western Hotel Takayama

4.5 out of 5
Best Western Hotel Takayama
6-6 Hanasato-cho, Takayama, Gifu-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 474 reviews" "
Rating 8 - Good. 209 out of 474 reviews" "
Rating 6 - Okay. 53 out of 474 reviews" "
Rating 4 - Poor. 12 out of 474 reviews" "
Rating 2 - Terrible. 2 out of 474 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massage chair in the room, awesome!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay!
Room is small but clean. Location was pretty good about 2mins walk to JR shinkansen and bus terminal. Walkable to old town & jinya too. Thumb up!
Stayed 1 night in Dec 2019

10/10 Excellent

Tanandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Staff are super friendly- we dropped off luggage before checkin time and they were moved to the room by the time we checked in. Room is more spacious than regular hotel rooms in Japan. However the building seems old, sound proof is bad, bathroom facilities are below the bar compared to most other hotels in Japan.
Stayed 1 night in Dec 2019

10/10 Excellent

MIN YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

LTT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the train station Comfortable rooms and very clean Excellent breakfast spread Very attentive and polite staff and good service
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room good location near train station and bus station. nice breakfast
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Shim

Liked: Cleanliness, staff & service, room comfort
Very close to the train and bus station. Downside they don't provide free mineral waters
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely spacious room close to the train station. Staff very friendly and great vegetarian/vegan options on the breakfast buffet
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

scott, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to railway station and walking distance to all the sights .
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
Good hotel good location
Stayed 1 night in Feb 2019

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location was great really close to train station and not to far of a walk to the shops and morning markets. Only down fall was that there wasnt many places to eat of a night time. We ended up eating dinner a few timw at the hotel's restaurant which was really nice and not to badly priced. Staff were helpful and really kind. Overall a great place would stay here again.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near train station. very convenient. hotel restaurant serves good food and same price as outside restaurants.
Stayed 1 night in Jan 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near to the train station and bus station. The staff are very courteous.
Stayed 1 night in Dec 2018

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than pleased
Hotel is located very near to the takayama station. The room is spacious and there is also nespresso machine with four complementary capsules. Love the eco friendly program offered by the hotel where you can get a credit of 500yen to spend at any 7-11, family mart, lawson in Japan. The hotel also allow us to leave our luggage overnight as we enroute to onsen even though we have checked out. Overall very pleased with the hotel.
Stayed 2 nights in Jan 2019

10/10 Excellent

CHOON SHYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel location is good , near to the JR Station.
Stayed 2 nights in Jan 2019

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place to Stay!
Place was nice, location superb, food yummy!
Stayed 1 night in Dec 2018

8/10 Good

Ivan Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

4/10 Poor

Alivia

Liked: Cleanliness
Disliked: Staff & service
I had additional charges due to additional person staying in the room. Before arrival what was communicated to me was a Lesser amount for additional person in the room but upon arrival the person who communicated to me was the same person who was doing my check-in. Tried to rip me off by charging a higher amount until I showed him the black and white. Very dishonest
Stayed 3 nights in Dec 2018
Response from Hayashi on 6 Feb 2019
Thank you for staying with us. I'm so sorry about payment. I introduced you wrong (lesser) amount on previous Email. But I charged proper amount. It is my mistake. So we refunded the differnce. So your amout is cheaper than proper amount.

10/10 Excellent

YinLing

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel location and service are excellent.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast food not so good, cold food good locality, near train station
Stayed 3 nights in Dec 2018

10/10 Excellent

Siew Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

serlay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western had a win-win idea
I stayed for 2 nights and I was given a choice to receive a 500 yen voucher (for use at 7-eleven, Family Mart, Dawson etc) if I opt for no house-keeping. I like this service as I like to have my room untouched by the housekeeper. Although they leave a pack of clean towels at the door, it would be better if, at least they clear the rubbish and replenish the complimentary beverages.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
We Loved our stay. Great room, kind staff. Great historic and picturesque location. Close to train.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the JR STATION..
Stayed 1 night in Nov 2018

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay while you tour around Takayama and her vacinity. Just a five minute walk from the bus terminal or the train station.
Stayed 2 nights in Sep 2018

8/10 Good

Marie Helene

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

10/10 Excellent

Melanie, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to JR station & within 5 minutes walk to old town. Staff is friendly. The only con is the noise of air conditioning.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Nice hotel. Pillows were like hard bean bags. Weird. But overall, a very comfortable one night stay!!
Stayed 1 night in Aug 2018

10/10 Excellent

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel
Wonderful stay, excellent service, good language skill and helpful staff. Room size is big and seldom to see that hotel room size in Japan.
Stayed 1 night in May 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Easy to find great products in Takayama
Family trip with infants and toddler. I found it fully renovated since I came couple years ago.

8/10 Good

MEHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Luther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to the station
I liked how close it was to the station. And the Japanese breakfast was really awesome!
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2018

10/10 Excellent

JK, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near train station
Staff were friendly. Nice features in the hotel. A section of the Bathroom doesn't fog up after a hot bath. Nespresso coffee In room. Good spa facilities. Mist sauna has a Nice scent. Breakfast selection is good. Personally preferred the European breakfast over the Japanese breakfast. A great way to roundup winter in Takayama.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, just a stone throw to the Noshi bus and JR station, some distance to the old street however. The mountain water from the tap tastes really nice.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017