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"Loved this place big room fantastic views would recommend "

"U"

"Nice property in nice location. Breakfast buffet in two restaurants is great. Similar fare. Lots of other restaurants throughout hotel and also near more in Shinjuku. Overall a great place to stay. "

"The one thing that i noticed was that the carpet in the hallway was stained and dirty. It don't go with the cleanliness of the rest of the hotel"

"I loved staying at this hotel and appreciated it even more after moving to the Marriott, which seemed very cold and sterile compared to the Niwa. From the super polite front desk people (we received a very deep bow from one when boarding the elevator to our room the first time) to the little touches such as an air cleaner/humidifier, tea service tray and bluetooth speaker in the room, the Hotel Niwa is a very nice place to stay. You feel like you are experiencing the real Japan here."

"Great area and hotel was won"

"Very convenient drop off from airport limousine bus right at the door. It is quite close to the subway station. It is quite a walk from the main tourist area if you want to be very close to the shopping area. It is on the more quiet side of Shinjuku. There is a lot of good restaurant nearby. The hotel itself is clean and staff are very nice. Room is super small but expected in Tokyo area."

"Great hospitality "

"Great location and nice services."