The bathroom floor had hair all over it. The lamps and fixtures in the room felt sticky. It got us by. Won’t be going back. This was the second room.
The first room they assigned us was on the second floor. My husband asked for a room on the first floor because of our age (knees) but they said they didn’t have one. The room had been torn out in areas. Plaster was everywhere. They did move us though. move us to the bottom floor where it was far from being clean as I explained at first.
I think that the property is undergoing slow renovation. My room was missing baseboard, no tile under the sink area, etc. This room simply should not have been rented. I was way too tired to do anything but sleep. Bed was on a strange frame system and was not comfortable. I do not recommend staying here until renovations are completed. The bright spot was the night desk person, who was very helpful.
We left 15min after arriving and found a new hotel. When we got there I noticed alot of old nasty furniture out on the side walks and almost blocking entry into the office. Check in was smooth. Our room smelled horrible, the floors were covered in paint and stains. There wasn't even a cabinet or anything covering all the plumbing for the sink. We choose this hotel for the pool but pictures are deceiving. IT WAS TERRIBLE! I was told multiple times the pool was clean and open. It has mold and fungus growing in the pool. it had floating band aids, dirty clothes and tons of trash left all around it. It had so much I'm pretty sure it hasn't been cleaned in MONTHS. DO NOT I REPEAT DO NOT STAY HERE.
Room was filthy and old. Bed linen was soiled and we had to buy sheets and blankets. Outlets didn’t work, lamps were broken, mouse traps everywhere, fridge was from a horror show! I cannot express how dirty it was and how rundown! Owner looked unkempt. One star is generous
The over night clerk was nice and welcoming. The day shift clerk assisted with our concerns promptly about the head board falling off the wall and bruising my hand the moment i laid down to sleep after checking in late that morning. He fixed the head board and attached it back to the wall safely so that it wouldnt fall and injure my infant or wife. He as well fixed the issue with the bathroom and the smoke detector that was beeping and the door to our room would not lock and the access key did not properly work. As soon as these issues were addressed he went to our room and checked everything that was mentioned. When we returned later that day he had changed the door access box fully and fixed all other concerns.The mid-day clerk had a very rude attitude as if she would rather not be there. When asked about a few extra towels she was quite rude with my child. I spoke with the same gentleman from that morning when we checked out and he apologized about her attitude and stated that there was an issue with the washer and dryers, and that she could've just explained why there were no extra towels instead of being rude. I will not return until the renovation are fully completed. We had to keep medication cold and the fridge barely worked and the ice machine did not work at all. Other then that it was an ok stay at this location.
เข้าพัก 3 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Felicia
7 พ.ย. 2021
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
The front desk was very helpful and accommodating. Unfortunately, the first room we were in smelled so musty that we had to ask for another room. They request was handled very quickly and without question. The second room smelled pleasing but it was not cleaned thoroughly. The bathroom floor was visibly dirty. I could tell things had been wiped because I could see the smeared film on everything. I did not feel good about the room because of the cleanliness.
#1 The bed was comfortable. That is always important. The sheets were the wrong size. They were queen stretched to barely make the edge of the bed & wouldn’t, of course, stay on. It wasn’t made up when we got back in that night. The chair was broken but was replaced the next day. The smoke detector blared out at 5:45AM. Then again around 6:30 or so. They replaced the battery before we came back. No cover on the sink drain. Mold on the shower curtain & a moldy top on the ice bucket.
It was clean and organized. The staff was helpful.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Andre
19 พ.ค. 2016
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Its ok.
All I needed was a room for the night and the most important part for me is a comfortable bed and a clean room. This definitely meets those needs. It's always nice to see an exterior motel that is kept clean and doesn't look like its had work boots tracking on the carpet for years.
Very clean. Room had a microwave, working refrigerator, coffee maker, etc. American owned with 100% American staff that was very friendly, courteous and helpful. Obviously all spoke perfect English. The eggs on the free hot breakfast were like unthawed hockey pucks but the rest of it was reasonably decent. The desk clerk told us that the motel was being bought out by a middle eastern company so I don't know how valid this review will be six months from now (May 5, 2016) but if nothing changes I would certainly stay here again.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Melanee
4 พ.ค. 2016
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
friendly staff, but bring your own pillow
The staff was friendly. the breakfast was good. The room had a fridge and microwave. it was a reasonable drive to the racetrack which was the purpose of our trip. however there were only 3 pillows and when we asked for more we got one so the two we each had were small and barely equalled 1 normal pillow. I'm 6 months pregnant so this didn't allow for good sleep. Also our non smoking room did have a smell of cigarette smoke too.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
29 ก.พ. 2016
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
The room was clean and neat. There were plumbing issues with the toilet that were reported.
Great hotel for a one or two night stay. Sylacauga isn't Disney Land, so my expectations were actually exceeded a bit. The room was clean, no odors, and very comfortable. Excellent wi-fi and a large flat screen TV for entertainment (limited channel selection with the exception of Showtime). There is a mini fridge in the room. The other standard amenities were present. The staff was very nice and very professional. I did not partake in the free breakfast offered so I cannot speak to it's value. There are several places to eat near by. All in all, a pleasant experience.
My mother stayed at the hotel while traveling and was treated very well by a team member named Andrew! She was a senior citizen traveling alone and Andrew made her feel safe and welcome. The hotel is a little dated, but clean and in a quiet area of town. Worth the $74.00 per night we paid for her to stay 10 days.
First, our reservation was for a smoking room and was prepaid. When we arrived, they had given away our room even though we had already paid for it!
The room they did give us was filthy. There was hair all over it. There was hair in the bed, all over the bathroom, and just all around the room. It was obvious it hadn't really been cleaned. The overall condition of the hotel is worn down and threadbare. Disgusting
We've stayed here many times before and though it is a little worn, it's always been extremely clean. This room had hair all over it, especially in the bathroom which was particularly gross. The bathtub was also filthy. I was very disappointed.