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"Very friendly and helpful"

"As always is the case Kevin and Anne delivered yet again with service over and above what one might expect. Their friendliness and help is always appreciated, making The Lakes our favorite spot when we head “home” (Cape Bretoners always say that regardless of how long they’ve been away). The chalets are superb whether it be for a golf trip or skiing, lots of room, clean as a whistle, and providing all the amenities for a couple or a larger group (we can’t wait to return for their Stay & Play...

"Location"

"The staff really tried given what they had to deal with. I don’t blame them. The owners need to take serious stock of this place. Maybe it’s a money pit? I’m not sure, but you should replace TV’s that don’t work, and mattresses with blood stains. I had to ask for a different room as the first one offered was horrific. The second wasn’t much better. The door looked like someone kicked it in and the numbers missing. I was told there would be coffee at 8am. No one was there. I waited for 1/2 an...