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"Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel...

"The room was excellent. Clean , warm and comfortable all round. Staff are amazing. Friendly very polite and helpful. "

"Staff exceedingly friendly and helpful at all times. Rooms very comfortable and beds giving a really good nights sleep. Access good for my scooter."

"A very comfortable hotel room in an excellent location in central Harrogate with friendly and helpful staff "

"Room was clean, spacious and modern. Staff very helpful as well. Plenty of car parking available too."

"Great central location poor parking hotel needs up dating staff really helpful "

"very good a lovely 2 day break. staff were lovely and the food was great thanks xx"

"Excellent location,decor and facilities great. Only downside was lack of natural light in room(3 tiny windows at floor level) and light sensor on staircase in room is ultra sensitive and was constantly on/off during night"

"Good central location, nice clean apartment and free parking a bonus"

"room was not clean hairs in bath two large chips in bath bar man could not serve a large brandy and did not have brandy glass place could do with a shot"

"Good location but the lack of a working lift and a third floor room made the stay difficult for someone who struggles with stairs. Dogs were permitted everywhere including the buffet area which "

"Host was very responsive at the time off booking and sent clear, helpful instructions on access and what was around the local area, well presented, clean and tidy great location with supermarket, bars and plenty of places to eat, the location is lovely and had everything you would need, No noise issues, Comfortable bed and well-equipped kitchen. If I am in the area I shall book again if it's available. Many thanks for a great stay, would highly recommend, thanks again."

"Easy walk from train station. Not far from centre. Check in was quick. Rooms clean and comfortable. "

"The hotel was ok for our 2 night stay. Bed was comfy. Tea and coffee facilities, hair dryer, iron were all good additives. Bathroom toilet was a little small but ok. Shower was hot and powerful. Breakfast was good. But a bit pricey. Walls a bit thin, guy in next room snoring and we could hear."

"Clean comfortable room good communication sorting parking permits etc Would certainly stay ay the Arc again"

"Very happy with all of the staff at this hotel the service was excellent especially mae on reception"

"All staff professional, courteous and helpful. All facilities as you would expect and food was excellent."