โรงแรมใกล้ห้องสมุดสาธารณะสวอนตัน, Toledo

"The parking was the best park of the stay. So my partner and I showed up around 5pm to check into our room ( we booked this room properly about a month a head of time). The front desk women is brand new has no idea what she doing. No problem so the manager comes out and helps. The manager gives a room key and we go up to our room the room was not cleaned at all from the previous guest that was there. So we go back down stairs and tell both of them that the room was not clean at all. They look...

"staff not helpful"

"Staff was and is always very helpful and kind! Alana and Steve are great! Suzie is an amazing housekeeper, our room was very clean! Our stay was great, quiet, and very affordable!! I would highly recommend this hotel to others!! Kelly J"

"It was a inexpensive place to stay for the night conveniently located. Breakfast consisted of a granola bar."

"For an overnight on the road it worked very well."

"It was a great stop for a family of 5. Room was clean. Had a place to sit and chat and play games. Was able to make a small dinner instead of eating fast food another night."

"Great location and wonderful rooms and service"

"There are no coffee pots in your room. I'm assuming owner... is not friendly at all. Customer service skills are horrible and not friendly. The only thing good about this place is there a place to rest your head. Spend a little bit more money and get a better hotel with better quality, cleanliness, and staff. All I ever see is one person here so I don't know what "staff" they're asking about. The rooms are disgusting. I literally had to wipe everything down myself and there was still filth...

"The staff was amazing, check in check out a breeze."

"The property is very conveniently located, close to the Interstate, and with lots of options to eat nearby. The staff is super friendly and helpful, and they have a nice lobby with complimentary tea and coffee service, where you can hang out in the evening. This is where they also serve a good breakfast. Even though the beds and pillows are comfortable, the rooms are very basic and the floors are carpeted, never ideal for hygiene. Worst of all is the bathroom: it is very basic and has a barn...

"Very clean, updated, staff were very helpful and friendly."

"Hotel is under major construction and the construction workers have paint and everything all over the floors"

"The room was very dirty and smells very bad, never was cleaned"

"First room had fleas. Second room did not have any bugs (that I saw) but the carpet was heavily stained and ripped in places."

"I had a great stay at this hotel. location was excellent—close to everything I needed while still being quiet and comfortable. My room was spotless, the common areas were well-maintained, and it was clear that the staff takes pride in keeping the hotel in great condition. The entire experience was smooth and enjoyable. I would definitely stay here again and recommend it to anyone looking for a clean, convenient place to stay."

"Upon our arrival after booking the room days in advance we were that there were no king size bed rooms available! It had already been paid for!! 6 days!!! The front desk clerk finally put us in a king size suite which for some reason was not showing available? We were there for 6 nights and not once did housekeeping show up! I actually had to go ask for towels. Our room keys never worked we goad to constantly go down to the front desk and they would reset them. Garbage sat out on the 2 sitting...

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"Nothing could be better! Absolutely wonderful!"

"Room had new carpet and was clean. There is a lot of road noise by this hotel."

"We arrived at approx 1:30pm on Friday. Staff was nice and helpful at check-in. However, lobby was quite grungy and could tell was not in the best shape. Grabbed a luggage carrier and two of the wheels were flat. Got on the elevator and the whole thing shook before we even moved (happened every time it was used). Room was VERY basic and kitchen was awful! Only an oven (no stove - 2 hot pads on top of counter). Not one single thing in the kitchen, no utensils, cups, plates, absolutely...