"Receptionist was so rude on arrival she didn't know about our booking and made me sign a piece of paper with print too small to read before giving us the key to our room. Telling my concerned partner that it was something to do with being added to marketing list for emails. When we paid for our room my partner & I expected to be able to use all the facilities described on your website. However we arrived to find the hotel full of drunken wedding guests. Empty beer bottles were all over the place...
"Reception staff were excellent. TV in room didn’t work. Pool area was very clean. The restaurant for breakfast was very good but service in the evening wasn’t very good, no cutlery, no salt on the table, getting staff attention was hard work but appreciate there was training of new staff."
"It is a real find when looking for somewhere to stay in Wales. It is a Very quirky wedding / conference / restraunt venue. The food was excellent, and as the place is a little out of the way, it was great to be able to enjoy a meal and a lovely breakfast in situ! Great views at the back of the property but it is on a main road."
"Big changes since new ownership- none of them good unfortunately! 👎
Since new owners came in:
Soap in rooms GONE ❌
Shower gel in rooms GONE ❌
Biscuits in rooms GONE ❌
Real butter in restaurant GONE ❌
Local cheese at breakfast GONE ❌
Fair midweek room rates£ GONE ❌
Measly penny pinching! Sad to see as the excellent staff here look demoralised by what’s happening around them! I sense they’re embarrassed!
If your budget runs to a standard double room you’ll experience an uncomfortable dated...
"The room was great, very clean and spacious, nicely furnished. We booked for 4 adults but the room that was booked for us was for 3 adults and 1 child. The staff was able to sort it out promptly by offering us another room, however something that might be worth calling about for the future. Breakfast was great, and in very good location!"
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