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Hotel Prom

2.0 star property
Family-friendly hotel with full-service spa and fitness centre

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Photo gallery for Hotel Prom

Reception
Terrace/patio
Bar (on property)
Outdoor dining
Exterior

Popular amenities

  • Bar
  • Spa
  • Gym
  • Housekeeping
  • Laundry
  • Pool

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double or Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Deep-soaking bath
Private bathroom
Laptop workspace
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Basic Double or Twin Room (with extra bed)

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room (with extra bed)

Highlights

Soundproofed
Heating
TV
Separate bedroom
Deep-soaking bath
Private bathroom
Laptop workspace
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Deep-soaking bath
Private bathroom
Laptop workspace
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds
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About the area

Map
Pietteho námestí 27, Svoboda nad Upou, 54224

What's nearby

  • Krkonoše National Park - 1 min walk - 0.0 km
  • Černá Hora - 17 min drive - 10.3 km
  • Pec Pod Snezkou Ski Resort - 19 min drive - 13.5 km
  • Dvur Kralove Zoo - 37 min drive - 36.8 km
  • Adrspach-Teplice Rock Park - 42 min drive - 36.7 km

Getting around

  • Svoboda nad Upou Station - 19 min walk

Restaurants

  • ‪Kiosek U Staré lanovky - ‬13 min drive
  • ‪Kavárna Janský potok - ‬4 min drive
  • ‪Café Restaurant BIOGRAF - ‬4 min drive
  • ‪Hostinec Na Kopečku - ‬3 min drive
  • ‪Kavárna Kolonáda - ‬4 min drive

About this property

Hotel Prom

Family-friendly hotel in the mountains
Free breakfast, a terrace and a coffee shop/cafe are just a few of the amenities provided at Hotel Prom. Treat yourself to a massage at the on-site spa. A garden, a playground and a hair salon are available to all guests.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Bike hire, express check-out and express check-in
  • A billiards/pool table, concierge services and luggage storage
Room features
All 51 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as sound-insulated walls.
Other amenities include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with deep-soaking baths and free toiletries
  • TVs with satellite channels
  • Heating, daily housekeeping and desks

Languages

Czech, English, German, Polish, Russian, Ukranian

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Property amenities

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 400.0 per day.
Cots (infant beds) are available for EUR 100.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: EUR 40.0 per day
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 12.0
  • Christmas Eve (24 December) Gala Dinner per child: EUR 6.0 (from 3 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: EUR 4.0
  • Christmas Day (25 December) Gala Dinner per child: EUR 2.0 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 50.0
  • New Year's Eve (31 December) Gala Dinner per child: EUR 25.0 (from 3 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 100.0 per day
  • Rollaway bed fee: EUR 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts

Property is also known as

Hotel Prom Svoboda nad Upou
Prom Svoboda nad Upou
Hotel Prom Hotel
Hotel Prom Svoboda nad Upou
Hotel Prom Hotel Svoboda nad Upou

Frequently asked questions

Does Hotel Prom have a pool?

Yes, this property has an indoor pool.

Is Hotel Prom pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Prom?

Self-parking is free at this property.

What time is check-in at Hotel Prom?

Check-in start time: 2 PM; check-in end time: 10 PM.

What time is check-out at Hotel Prom?

Checkout is at 10 AM.

Where is Hotel Prom located?

This family-friendly Svoboda nad Upou hotel is located in the mountains, within 3 mi (5 km) of Krkonoše National Park, Berta Bobsled Track and Mladé Buky Golf Club. Portasky Ski Lift and Černá Hora are also within 6 miles (10 km). Svoboda nad Upou Station is 19 minutes by foot.

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Hotel Prom Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Personnelle désagréable malhonnêtes et peu arrangeant
Stayed 6 nights in Aug 2019

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko OK.
Stayed 1 night in May 2019

6/10 Okay

Ekaterina

Liked: Property conditions & facilities
Disliked: Staff & service

Рядом с Черной горой

Отель не плохой, но вот ресепшн оставляет желать лучшего. Приехали, оказалось что бронирование, которое мне было подтверждено Хотелс Ком месяц назад, никто найти не может и вообще ни на русском, ни на английском ни бум бум. В наличии остался только семейный номер,а это значит, что мы с друзьями должны делить ванну и туалет на 4-х. А мы бронировали 2 отдельных. Это всех огорчило, так как заплатили мы так же как за отдельные. Вывод Хотелс ком не контролирует ситуацию с бронированием.
Stayed 4 nights in Jan 2019