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Pan Pacific Suzhou

4.5 star property
Riverwalk hotel with fitness centre and sauna

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Pan Pacific Suzhou

Photo gallery for Pan Pacific Suzhou

3 restaurants, breakfast, lunch, dinner served; international cuisine
Garden
Land view from property
Premier Balcony Suite | Down duvets, minibar, in-room safe, blackout curtains
3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Pan Pacific Suzhou

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
The price is ฿2,694
Price available on 14/5/2024

Explore the area

Map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007
  • Popular LocationShantang Street5 min drive
  • Popular LocationSuzhou Museum5 min drive
  • Popular LocationHumble Administrator's Garden5 min drive
  • AirportSuzhou (SZV)37 min drive
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Room options

View all photos for Premier Twin

Down duvets, minibar, in-room safe, blackout curtains

Premier Twin

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier King

Down duvets, minibar, in-room safe, blackout curtains

Premier King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | View from room

Family Triple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Two Bedrooms

Family Two Bedrooms | Down duvets, minibar, in-room safe, blackout curtains

Family Two Bedrooms

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
2 bedrooms
Blackout curtains
Down duvet
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Premier King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Large Single Bed

View all photos for Premier Balcony King

Premier Balcony King | Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Down duvets, minibar, in-room safe, blackout curtains

Deluxe King

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Down duvets, minibar, in-room safe, blackout curtains

Deluxe Twin

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Balcony Twin

Premier Balcony Twin | Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony Twin

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Balcony Suite

Down duvets, minibar, in-room safe, blackout curtains

Premier Balcony Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
Separate bedroom
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Down duvets, minibar, in-room safe, blackout curtains

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
2 bedrooms
Blackout curtains
Down duvet
Hairdryer
  • 64 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Suite

Down duvets, minibar, in-room safe, blackout curtains

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
Separate bedroom
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Suzhou Marriott Hotel

Gusu District
Pool
Hot tub
Spa
Parking included
9.2 out of 10, Wonderful, (163)
The price is ฿2,562
per night
5 May - 6 May
Suzhou Marriott Hotel

About the area

Suzhou

Pan Pacific Suzhou is located in Suzhou Old Town, a neighborhood in Suzhou, and is near a metro station and on the riverwalk. Shantang Street and Suzhou Museum are two other places to visit that come recommended.
Visit our Suzhou travel guideOpens in a new window

What's nearby

  • Pingjiang Street - 4 min drive
  • Shantang Street - 5 min drive
  • Suzhou Museum - 5 min drive
  • Humble Administrator's Garden - 5 min drive
  • Hanshan Temple - 9 min drive

Getting around

  • Renminqiao South Station - 9 min walk
  • Suzhou Railway Station - 13 min drive
  • Wuxi (WUX-Shuofang) - 46 min drive

Restaurants

  • 清华酒楼 - 8 min walk
  • AVANTI Restaurant - 4 min walk
  • 江南公社 - 6 min walk
  • A+ a休闲食品 - 4 min walk
  • 高原红茶酒吧 - 3 min walk

About this property

Pan Pacific Suzhou

Hotel near Shantang Street
Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services, and a gym. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business center are available to all guests.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), an outdoor tennis court and express check-out
  • Wedding services, a gift shop and a 24-hour front desk
  • Meeting rooms, ping pong and luggage storage
Room features
All 336 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths or showers and free toiletries
  • Wardrobes/cupboards, satellite channels and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 for adults and CNY 64 for children
  • 3 restaurants

Restaurants on site

  • 吴宫瑞面
  • 海天楼中餐厅
  • 萃英园全日餐厅

Things to do

  • Billiards/pool table
  • Golf driving range
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,917 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Early check-in subject to availability
Late check-in subject to availability

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
  • Rollaway bed fee: CNY 258.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pan Pacific Hotel Suzhou
Pan Pacific Suzhou
Suzhou Pan Pacific
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Pan Pacific Suzhou?

As of 4 May 2024, prices found for a 1-night stay for 2 adults at Pan Pacific Suzhou on 14 May 2024 start from ฿2,694.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Suzhou?

Limited spots are available.

Pan Pacific Suzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 186 out of 329 reviews" "
Rating 8 - Good. 95 out of 329 reviews" "
Rating 6 - Okay. 34 out of 329 reviews" "
Rating 4 - Poor. 13 out of 329 reviews" "
Rating 2 - Terrible. 1 out of 329 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with the added perk of the free entrance to the Panmen park until 9pm. Rooms were ok and the grounds were spectacular although the location wasn’t really ideal in the end
Stayed 2 nights in Apr 2024

10/10 Excellent

Jung, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! We felt like we were back in ancient China with impeccable service. They provide free access to an ancient pagoda park which was also just delightful. The hotel has very nice food options too. It was a perfect vacation. Thank you!
Stayed 2 nights in Apr 2024

10/10 Excellent

Phu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, the facilities were off the charts, pool table, two swimming pools (one outdoor) golf simulator, not to mention it also is a tourist attraction in the hotel itself, leading to many attractions around the area. The only downside was restaurants nearby, there’s a convenience store that is open 24 hours next to the hotel across the road. Would highly recommend this hotel to anyone. So good!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jun

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. The problems I experienced and ran into: 1. There are co-op students helping out at the breakfast buffet area. Many were eager to learn and help with the exception of this one girl, her expression and body language shows that she doesn't want to be there. I saw her picking her nose, putting her finger in her mouth and subsequently placing her hands in a basket full of chopsticks and rolling them. 2. There's limited dinning around/outside of the hotel. 3. The local ride sharing drivers and/taxi doesn't know where to go when they come or drop off guests...there's two main entrance to this hotel...confusing the drivers.
Stayed 1 night in Mar 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is super!
Stayed 2 nights in Mar 2024

10/10 Excellent

Gennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture and delicious breakfast buffet
Stayed 2 nights in Feb 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Lan

The rooms we had were noisy and mine had an old carpet smell. This hotel is due for a renovation and upgrades.
Stayed 15 nights in Nov 2023

8/10 Good

Rong, Portland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful landscaped SuZhou style garden, very relaxing, staff was friendly and accommodating. The only negative we encountered was poor air conditioning performance. Not cooling the room at all.
Stayed 2 nights in Nov 2023