Novotel Suzhou Tai Lake Santeh Hotel

Property class: 3

Choose dates to view prices

Reviews

10 out of 10
Exceptional
Located close to Gusong Garden, Novotel Suzhou Tai Lake Santeh Hotel provides a terrace, a garden and a playground. For some rest and relaxation, visit the 15 hot springs. The on-site international cuisine restaurant, Food Square, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
The current price is ฿4,114
฿4,797 total
includes taxes & fees
5 Oct - 6 Oct

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk, a wardrobe, and a TV.

Deluxe Room, 1 King Bed

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe King Room

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a shower, a vanity, and a TV.

Deluxe Room, 2 Single Beds

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

Deluxe Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a bed, a TV, a desk, and a view of an outdoor area.

Deluxe Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, a desk, a coffee maker, a TV, and a bathroom visible through a glass door.

Superior Room, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Executive Room, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

A modern hotel room with a large bed, bedside tables, and wall-mounted lighting.

Superior Suite, 1 Queen Bed with Sofa bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Superior Suite, 1 King Bed

A hotel room with a large bed, a TV, a wooden headboard, and a view through a large window.

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sitting area with a desk, a bathtub, and a wardrobe with hanging clothes.

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sitting area with a desk, a bathtub, and a wardrobe with hanging clothes.

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A hotel room with a large bed, a sitting area with a desk, a bathtub, and a wardrobe.

Deluxe Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel room with a bed, bedside table, lamp, TV, and curtains.

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the area

Located on the waterfront, Novotel Suzhou Tai Lake Santeh Hotel is in Wuzhong neighbourhood and is connected to the convention centre. Gusong Garden is another place to visit that comes recommended. Visit our Suzhou travel guide
Map
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000

What's nearby

  • A traditional Chinese gate with intricate designs and inscriptions.
    Lake Tai
    2 min drive - 1.6 km
  • Qionglongshan Dongwu National Forest Park
    9 min drive - 12.8 km
  • Gusong Garden
    10 min drive - 9.6 km
  • Soody Candy Land
    15 min drive - 15.5 km
  • Suzhou Taihu Yuyangshan Scenic Area
    16 min drive - 17.6 km

Getting around

  • Huadun Station
    7 min drive
  • Suzhou New District Railway Tram Stop
    34 min drive
  • Wuxi (WUX-Shuofang)
    42 min drive

Restaurants

  • Tim Hortons
    13 min drive
  • 俞家面馆
    7 min drive
  • 花季咖啡
    11 min drive
  • 西山人家（木渎店）
    10 min drive
  • Starbucks
    9 min drive

About this property

Novotel Suzhou Tai Lake Santeh Hotel

  • Hotel near Gusong Garden
  • Take advantage of a terrace, a garden and a playground at Novotel Suzhou Tai Lake Santeh Hotel. For some rest and relaxation, visit the 15 hot springs. The on-site international cuisine restaurant, Food Square, offers breakfast, lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), hot springs on-site and an electric car charging station
    • A 24-hour front desk, luggage storage and a porter/bellboy
  • Room features
  • All 169 rooms boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Egyptian cotton sheets, memory foam beds and rollaway/extra beds (surcharge)
    • Bathrooms with spring water baths and rainfall showers
    • Wardrobes/cupboards, mini fridges and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Square

Things to do

  • 15 hot springs
  • 24-hour gym
  • Playground

Family friendly

  • In-room cot
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,920 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Spa

  • 15 hot springs
  • Hot springs open from 2:30 PM - 10:00 PM
  • Hot springs water temperature - 40 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150.0 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Hot springs access available from 2:30 PM to 10:00 PM

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Novotel Suzhou Tai Lake Santeh Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Novotel Suzhou Tai Lake Santeh Hotel?

As of 1 Oct 2026, prices found for a 1-night stay for 2 adults at Novotel Suzhou Tai Lake Santeh Hotel on 5 Oct 2026 start from ฿4,114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Suzhou Tai Lake Santeh Hotel?

Self-parking is free at this property.

What time is check-in at Novotel Suzhou Tai Lake Santeh Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Suzhou Tai Lake Santeh Hotel?

Checkout is at noon. Late check-out is available for a fee.

Where is Novotel Suzhou Tai Lake Santeh Hotel located?

Located in Wuzhong, this hotel is 4.8 mi (7.8 km) from Gusong Garden.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Suzhou Tai Lake Santeh Hotel Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The entire place was quite lovely and close to I think the Largest Lake in China. I would have liked to sped a few more days and explore.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021