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Crowne Plaza Kunshan by IHG

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Luxury
5.0 star property
8.8

Excellent

Elegant escape with vibrant shopping access

Connected to a vibrant shopping centre, this hotel features elegant architecture and a welcoming atmosphere. Delight in the indoor pool with sun loungers, two exquisite restaurants, and a well-equipped health club.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿2,010
฿2,344 total
includes taxes & fees
4 Aug - 5 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, Club lounge access, City View

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access

Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Club lounge access

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, and a view of the city.

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

Standard Room (Upgraded)

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Accessible

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Accessible

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom (Dining Area)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, City View (High Floor)

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds, City View (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Club lounge access, City View (Lounge Access)

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Club lounge access, City View (Lounge Access)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Located in Suzhou, Crowne Plaza Kunshan by IHG is connected to a shopping centre. Wanda Plaza Kunshan and Huacheng Tiandi General Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tinglin Park and Kunshan Forest Park. Kunshan Flower Exposition and Huayi Brothers Movie World are also worth visiting. Visit our Suzhou travel guide
Map
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300

What's nearby

  • Tinglin Park
    4 min drive - 3.7 km
  • Wanda Plaza Kunshan
    6 min drive - 5.8 km
  • Yongxin Square
    9 min drive - 8.8 km
  • Kunshan Forest Park
    13 min drive - 13.7 km
  • Yangcheng Lake
    15 min drive - 15.4 km

Getting around

  • Yangshan South Station
    23 min drive
  • Suzhou North Station
    33 min drive
  • Hongqiao International Airport (SHA)
    65 min drive

Restaurants

  • 奥灶馆 | Ao Zao Guan
    3 min drive
  • 伟顺老汤面
    3 min drive
  • KFC 肯德基
    2 min drive
  • 昆山景港花園酒店
    4 min drive
  • 星巴克
    3 min drive

About this property

Crowne Plaza Kunshan by IHG

  • Luxury hotel connected to a shopping centre
  • At Crowne Plaza Kunshan by IHG, you can look forward to dry cleaning/laundry services, a bar and a health club. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
  • Other perks include:
    • An indoor pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), concierge services and wedding services
    • Luggage storage, a 24-hour front desk and a reception hall
  • Room features
  • All 312 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with separate baths/showers and free toiletries
    • 43-inch TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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  • Parking included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 138 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 彩丰楼
  • 飨食汇

Things to do

  • Billiards/pool table
  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 138 per person
  • Rollaway bed fee: CNY 280.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Crowne Plaza Kunshan by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Kunshan by IHG?

As of 25 Jul 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Kunshan by IHG on 4 Aug 2026 start from ฿2,010, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Kunshan by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Kunshan by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Kunshan by IHG?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Kunshan by IHG?

Checkout is at noon.

Where is Crowne Plaza Kunshan by IHG located?

Located in the heart of Suzhou, this luxury hotel is 2.4 mi (3.8 km) from Tinglin Park and 2.9 mi (4.6 km) from Wanda Plaza Kunshan. Yongxin Square and Kunshan Forest Park are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Kunshan by IHG Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 40 out of 72 reviews
Rating 8 - Good. 24 out of 72 reviews
Rating 6 - Okay. 4 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

Reviews

Verified

10/10 Excellent

Boon Fook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel and will back again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly above standard level
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

MUSA

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

bin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
由于被中国国企接盘了运营，已经完全没有了皇冠品牌的各方面舒适度，基本属于国内三星级水平。
Stayed 1 night in Mar 2026
Verified

4/10 Poor

YUNGCHIN

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
房間很大，但是整體影響CROWN PLAZA的評價： 1.訂的是三人房，備品都只有2人，還要自己打電話要求。 2.早餐環境髒亂不堪，桌面、地面都是食物，吵雜凌亂、無人帶位，還有人一直打包，服務員勤快度不夠，未勤於清潔打掃、管理，實在不像四星以上飯店。 3.然後線上已付房費，退房未與我確認，直接重複刷卡，直到我自己發現客訴。 整體超級差評，壞了Crown plaza名聲。
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yu-Sheng

Liked: Cleanliness, staff & service, amenities
客房很乾淨，服務態度很棒。
Stayed 4 nights in Jan 2026
Verified

8/10 Good

YAU CHOR RAPHAEL

Liked: Cleanliness, staff & service
打理房間清潔的女士服務態度非常好.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Suet Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦的酒店

酒店服務很好, 員工很有禮貌很幫忙.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Suet Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務人員有禮貌

整體都是滿分
Stayed 2 nights in Jul 2025
Verified

8/10 Good

YAU CHOR RAPHAEL

Liked: Cleanliness, room comfort
非常有水准的酒店
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Chih-Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體跟服務都很好，旁邊就是商場，非常方便
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦，吃東西方便，買東西也方便，隔壁就是大商場
Stayed 2 nights in Jan 2024
Verified

8/10 Good

CHIAHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旁邊就是商場。 非常方便。 服務及房間整潔都很好
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

yeongchul

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
주변 상권은 좋으나 저녁시간대 음악 소리 등 약간 시끄럽다. 수압이 너무 낮아 샤워기 사용이 거의 불가능 했다. 호텔 수영장 이용했는데, 아이들이 너무 많아 어린이 물놀이 풀장 같았다. 조식은 종류가 많았고, 맛과 서비스도 괜찮은 편이었다. 다른 지역 크라운 호텔에 비해 수준이 약간 부족한 느낌을 받았다.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

HUNGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台人手好像稍嫌不足, 等得比較久. 進房後發現還有清潔人員在清掃.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Wei Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大致上都很棒

房間很大，隔音不錯，可惜浴缸有點髒，房間有股說不上來的味道(不知道是不是空調太久沒清潔還是霉味) 酒店位置很好，服務人員態度親切，只住了一晚有點可惜！
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a business stay.

Can't complain.
Stayed 11 nights in Mar 2019
Verified

10/10 Excellent

WEIXI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

行政房服务很不错

行政房很不错，行政楼层有自助餐，happy hour有免费酒水和点心
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地条件最高

ショッピングモールに隣接しているのでとても便利
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

立地良し

ホテルのレストランの立地が良いために何度も仕事で使いました。サービスも設備もどんどん悪くなる一方で残念
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Ding yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay experience.

Room is clean and bed is comfortable. Hotel location is close to a shopping mall. Breakfast is inclusive of a variety of food choice. The check-in reception personnel was not well trained to elaborate related services, room rate and credit card pre-charge. The temp control in the room does not really work, no heater function. Overall It's a good choice staying in Kunshan compare with other hotels.
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Oscar

Bra hotell för en affärsresa
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and good mall attached!

The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Still the best hotel in Kunshan for business trip but service need to be improved. Staffs are not so professional and not so kind...not many can understand English...worst when there are many group tourists... better change to another hotel when you find a big group!!
Stayed 2 nights in Aug 2018