Crowne Plaza Kunshan by IHG

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Luxury
5.0 star property
8.8

Excellent

Elegant escape with vibrant shopping access

Connected to a vibrant shopping centre, this hotel features elegant architecture and a welcoming atmosphere. Delight in the indoor pool with sun loungers, two exquisite restaurants, and a well-equipped health club.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿2,270
฿2,647 total
includes taxes & fees
30 Oct - 31 Oct

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, Club lounge access, City View

A modern hotel room with a large bed, a desk, a chair, and a view of a cityscape through the window.

Standard Room, 1 King Bed, Club lounge access, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of a cityscape through the window.

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of a cityscape through the window.

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Club lounge access

A modern bathroom with a glass shower enclosure, a large mirror, and a bathtub with rose petals.

Suite, 1 Bedroom, Club lounge access

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, and a view of the city.

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room (Upgraded)

Room

Standard Room (Upgraded)

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds, Accessible

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape.

Standard Room, 2 Single Beds, Accessible

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape.

Standard Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom (Dining Area)

A modern bathroom with a large bathtub, a vanity with a mirror, and a glass shower enclosure.

Suite, 1 Bedroom (Dining Area)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk, a chair, and a view of a cityscape through the window.

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds, City View (High Floor)

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape.

Standard Room, 2 Single Beds, City View (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Room, 2 Single Beds, Club lounge access, City View (Lounge Access)

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape.

Standard Room, 2 Single Beds, Club lounge access, City View (Lounge Access)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

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About the area

Located in Suzhou, Crowne Plaza Kunshan by IHG is connected to a shopping centre. Wanda Plaza Kunshan and Huacheng Tiandi General Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tinglin Park and Kunshan Forest Park. Kunshan Flower Exposition and Huayi Brothers Movie World are also worth visiting. Visit our Suzhou travel guide
Map
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300

What's nearby

  • A park with yellow sculptures, a pathway, and a waterfront.
    Jinji Lake
    36 min drive - 37.4 km
  • Tinglin Park
    7 min drive - 4.0 km
  • Wanda Plaza Kunshan
    10 min drive - 6.5 km
  • Yongxin Square
    15 min drive - 9.4 km
  • Yangcheng Lake
    24 min drive - 16.9 km

Getting around

  • Yangshan South Station
    23 min drive
  • Suzhou North Station
    33 min drive
  • Hongqiao International Airport (SHA)
    65 min drive

Restaurants

  • 鄉親鵝肉城
    4 min drive
  • 奥灶馆 | Ao Zao Guan
    3 min drive
  • KFC 肯德基
    2 min drive
  • 昆山景港花園酒店
    4 min drive
  • Ciao Bar
    3 min drive

About this property

Crowne Plaza Kunshan by IHG

  • Luxury hotel connected to a shopping centre
  • At Crowne Plaza Kunshan by IHG, you can look forward to dry cleaning/laundry services, a bar and a health club. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
  • Other perks include:
    • An indoor pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), wedding services and a porter/bellboy
    • A billiards/pool table, a reception hall and luggage storage
  • Room features
  • All 312 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with separate baths/showers and free toiletries
    • 43-inch TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is ฿1,997
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includes taxes & fees
30 Oct - 31 Oct
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Frequently asked questions

Does Crowne Plaza Kunshan by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Kunshan by IHG?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Kunshan by IHG on 30 Oct 2026 start from ฿2,270, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Kunshan by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Kunshan by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Kunshan by IHG?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Kunshan by IHG?

Checkout is at noon.

Where is Crowne Plaza Kunshan by IHG located?

Located in the heart of Suzhou, this luxury hotel is 2.4 mi (3.8 km) from Tinglin Park and 2.9 mi (4.6 km) from Wanda Plaza Kunshan. Yongxin Square and Kunshan Forest Park are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Kunshan by IHG Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 43 out of 76 reviews
Rating 8 - Good. 24 out of 76 reviews
Rating 6 - Okay. 4 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect. Always a good stay
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel and will back again
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly above standard level
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
由于被中国国企接盘了运营，已经完全没有了皇冠品牌的各方面舒适度，基本属于国内三星级水平。
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
房間很大，但是整體影響CROWN PLAZA的評價： 1.訂的是三人房，備品都只有2人，還要自己打電話要求。 2.早餐環境髒亂不堪，桌面、地面都是食物，吵雜凌亂、無人帶位，還有人一直打包，服務員勤快度不夠，未勤於清潔打掃、管理，實在不像四星以上飯店。 3.然後線上已付房費，退房未與我確認，直接重複刷卡，直到我自己發現客訴。 整體超級差評，壞了Crown plaza名聲。
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
客房很乾淨，服務態度很棒。
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
打理房間清潔的女士服務態度非常好.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦的酒店

酒店服務很好, 員工很有禮貌很幫忙.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務人員有禮貌

整體都是滿分
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
非常有水准的酒店
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體跟服務都很好，旁邊就是商場，非常方便
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦，吃東西方便，買東西也方便，隔壁就是大商場
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旁邊就是商場。 非常方便。 服務及房間整潔都很好
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
주변 상권은 좋으나 저녁시간대 음악 소리 등 약간 시끄럽다. 수압이 너무 낮아 샤워기 사용이 거의 불가능 했다. 호텔 수영장 이용했는데, 아이들이 너무 많아 어린이 물놀이 풀장 같았다. 조식은 종류가 많았고, 맛과 서비스도 괜찮은 편이었다. 다른 지역 크라운 호텔에 비해 수준이 약간 부족한 느낌을 받았다.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台人手好像稍嫌不足, 等得比較久. 進房後發現還有清潔人員在清掃.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大致上都很棒

房間很大，隔音不錯，可惜浴缸有點髒，房間有股說不上來的味道(不知道是不是空調太久沒清潔還是霉味) 酒店位置很好，服務人員態度親切，只住了一晚有點可惜！
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a business stay.

Can't complain.
Stayed 11 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

行政房服务很不错

行政房很不错，行政楼层有自助餐，happy hour有免费酒水和点心
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地条件最高

ショッピングモールに隣接しているのでとても便利
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

立地良し

ホテルのレストランの立地が良いために何度も仕事で使いました。サービスも設備もどんどん悪くなる一方で残念
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay experience.

Room is clean and bed is comfortable. Hotel location is close to a shopping mall. Breakfast is inclusive of a variety of food choice. The check-in reception personnel was not well trained to elaborate related services, room rate and credit card pre-charge. The temp control in the room does not really work, no heater function. Overall It's a good choice staying in Kunshan compare with other hotels.
Stayed 4 nights in Dec 2018
Verified review

10/10 Excellent

Bra hotell för en affärsresa
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and good mall attached!

The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
Stayed 3 nights in Oct 2018