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"Clean room"

"The hotel is new and beautifully designed. The location is perfect- right next to the Victoria station. Ask for the room facing the backyard- super quiet. Extremely sweet and helpful staff. Highly recommended "

"Reception and check in all smooth. Requested tea bag replenishment and appeared smoothly. Only queries were over large to for room and position made it difficult to watch plus couldn’t control room temp through app and bathroom rad couldn’t get to work. But overall very happy with stay. "

"The hotel location was perfect...in the heart of Kensington. Location was very convenient for trains, Uber, cabs and buses. The room accomodation was fair... the carpet was dirty and very soiled. The love seat was also not clean...very worn and could have benefited from a good shampoo. Otherwise, the bathroom was spotless and the breakfast bar was very satisfactory. The staff was friendly especially Ali who worked the Starbucks counter. He was very friendly and demonstrated impeccable customer...

"Excellent overnight stay . "

"The hotel was very clean and fresh. "

"Stanza grande e pulita con vista meravigliosa, colazione super e personale gentilissimo. Grazie a Robert, Adele e Luigi per la loro disponibilità "

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"