Find hotels in Susan, VA from ฿2,000

"The front desk staff was very kind and helpful. The lobby and pool looked clean and nice, but unfortunately our room was pretty dirty. My shoes stuck to the floor when I walked, hairs in the shower and floors, no soap in the bathroom, shampoo was completely out, and when I undid the fold out couch there was a line of dirt and hair in the creases. We folded it back up and just all shared one bed. It also smelled like smoke, even the bed, although the room was nonsmoking. It appeared the room wasn’t cleaned at all. "

"it's kn"

"Didn't eat breakfast, parking was good no issues. "

"when you turn on the light in the bathroom, the noise is so loud and high-pitched that you cannot use the light. You also cannot stay in the bathroom long enough to take a shower because of the insanely loud noise coming from the light. I have photos that I’m happy to post of baby cockroaches in the kitchen area of the room. And finally, the entire floor that I was on reeked of marijuana into my room. The noise went on until four in the morning with music and people in the hallways, laughing and carrying on. The front desk did not answer their phone one time nor respond to my message in regards to the room. I have asked for a refund and was hung up on. That hotel is not safe. I sent repeated messages. "

"One gets what one pays for. Property certainly shows its age. Staff members were nice. Coffee available in lobby 24 hrs but is cooking the entire time and taste shows it. No facial tissues even though bathroom vanity had space for a box. Inside security door lock broken. Security cameras were plentiful and added a sense of safety. No smoking on premises was a plus."

"The breakfast bar was delicious. Despite heavy volume the staff quickly restocked items and even checked on each table."

"First thing that I notice when checking in the evening they only had one staff person working the front desk, the Nice Black staff manager was very kind when I asked to see the room. He told me that he could show me another room after 3 room look at Red roof Inn , the I settle for the Comfort Inn but , the rooms had mold in some of them , bad smell in one on them. But over the staff in the evening was much kind then the staff in the morning. I had to shorten my stay because the room wasn’t very comfortable. Only stayed one night . The Staffing in the morning asked why I would stay the whole time. I was just honest with her that the rooms had mold in it rooms . Overall it was very good condition but it’s low end hotel, motel , "

"Parking was sufficient. "

"Perfect "