Palace Resorts hotels in Surabaya

"Great Hotel and Friendly Staff!"

"Beautiful architecture and gardens. Spotlessly clean and wonderful staff "

"The check-in and check-out process was fast and efficient. The staff were friendly, the rooms were spacious and clean, and the hotel is conveniently located near Galaxy Mall."

"I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend."

"Okay for what you pay for"

"Good locations "

"Clean & Great Friendly Staffs"

"We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out. Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding. "