Search Hotels in Sunset Heights, Orem

"Diego at front desk was very friendly and helpful. Martha in room service was amazing. They were the highlights of our stay."

"It was so convenient to be close to the Provo airport."

"The people are good and helpful. The property amenities need to be updated along with a deep clean. The hot tub is really a warm tub and the power of the jets with 10 being forceful is two. Elevator when it gets to 4th floor it feels like the hardware is going to snap and come crashing down. Unsure if this is throughout the property, but my bed was so soft with pockets of some firmness - but if it was property I’d replace it. There were what appeared to be very small ants in and around the bathroom. This is personal preference, the bathtub felt unclean (may only be age of unit). Most of the towels were frayed. The curtain was great making it dark for sleep. Quiet property which for me is good. Parking good. Laundry worked well. Staff friendly and accommodating."

"Property is super dated and pretty rough. Carpet is stained beyond black on the stairs, shower had multiple leaks, tub was in disrepair. This place was probably nice 50 yrs ago, but is past due for a refurb. Bed was clean. Staff was amazing. Classic case of you get what you pay for."

"Convenient location, clean room, bed was so so. Breakfast was okay but adequate. Price for our stay was very affordable and we would stay here again."

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"Room was nice and clean."

"Breakfast was great, rooms and beds very comfortable. Cleaning staff was. Very friendly. A did not work last night of our stay. Pool was terrific."

"Our Room was great. Super clean. The problem we encountered was the fact that there was never anyone at the front desk. We waited about 15 minutes before I called the property and they instructed me on how to check myself in at the kiosk at the front door. Not to mention the front lobby was dirty with stuff all over the floor. The 2nd morning my husband went down to get coffee and there was no cups so he went to the front desk and low and behold nobody was there again. When someone finally did show up he asked for some coffee cups, the person gave him attitude acting like he was asking too much, and handed him 5 cups to leave by the coffee maker. We have stayed here before and loved it. Not sure we'll be back again after this trip."