"What you don't know when booking with Expedia is the quality of the unit/room the resort will put you in. Because you don't book directly and through a second/third party you don't get what other guest receive when booking directly with the resort. They put us up in a "privately owned" room which was part of the "200" units. So the room or rooms will only be updated upon the owners responsibility. The room we stayed in smelled extremely bad, like a very old motel room. The carpet was so old, contributing to the smell. The handle on the bathroom faucet broke as soon as I turned on the water, the shower spout was broke so water was coming out all over. The fire place didn't work, so once the maintenance came to fix everything, though he couldn't work on the fireplace to get it fixed, by that night the room smelled like gas...so luckily my husband was able to turn off the gas to the fireplace. The TV was being pirated by someone so as we were watching a program it would all of sudden turn to Youtube, etc. we could see the name of the person and what they were watching. So we had to unplug everything and start over. This happened continually. We were so disappointed as this was the start of our 40th wedding anniversary trip. We have been to Sunriver probably over 15 times in our marriage and always loved it. The last time we stayed was at the resort, in a room by the river and the amenities in the room were amazing, NOT this time, not the same even in the room. SAD"
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