โรงแรมและที่พักชูการ์แซนด์ส

"Restaurant/bar wait staff and cleaning crew were excellent. Front desk staff did not answer calls and were not helpful with getting the final bill upon checkout."

"It was everything that I hoped it would be. I loved the hotel and the food. The beds were really comfortable. The only problems that I had were: our phones wouldn't work. We couldn't get really good internet connection, and did not want to join the unsecured guest Wi-Fi. The TV channels they had were awful, and because I couldn't use my phne, I couldn't cast something from my phone onto the TV, so nothing real good to watch on TV. It's not my favorite beach. It's hard to enjoy yourself when the...

"For the money we spent. IMHO it was just ok. We've been on much nicer resorts for way cheaper. The front desk people were very nice. There were a few bartenders that were great and a couple that wouldn't get hired by McDonald's. Overall a average rating for the amount of money we spent for 7 days and 6 nights. Do better"

"Everything here was just awesome I enjoyed my stay and will be back’s"

"The people were great and very hospitable. The room was ok nothing special."

"It’s a beautiful property. Well maintained. The only thing was someone spilled something in the elevator and it was there for a while. It really is an excellent place to stay."

"Loved it"

"I will be going back any chance I get. The smile we had was non stop. Only problem i had was not staying longer. Next time I will book my room longer."

"The room"

"Paid a little higher price to stay here bc I’ve enjoyed embassy suites. I should’ve read the recent neg reviews—they were on point & seemingly unaddressed by management. I try to give the benefit of the doubt but “small” things added up. P.M 1: arrival 10pm. Sink water gets super hot. turned it off and left the cool side running. It stayed scalding for at least 60 seconds. This would burn a child or someone with fragile skin for sure. A.M. 1: buffet. Out of coffee. Alerted staff. They...

"Disappointing compared to other Home2 properties. Dirty floors, moldy bathroom, balky tv."

"Hotel was very clean and the room was spacious and comfortable. Breakfast was excellent with options to choose from. The front desk staff DeJon was exceptional. He was professional, helpful and very friendly. I mistakenly booked an accessible room and he upgraded me with such warmth and kindness. Location was good and I’ll stay here again if I’m in the west palm beach area. Overall 10/10"

"The front staff and the pool/gardens area was great. However, the actual rooms were very outdated and do not much resemble the photos on the website, the property inside needs a majour renovation. For the price if you dont care about the rooms being outdated, then I suppose its fine."