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"This hotel is probably the best value for money I have had… Clean comfortable room…excellent restaurant I highly recommend this place Lovely hosts ;)"

"Hotels.com doesn't pay to this hotel since long time ago, so they didn't let me stay. Moreover, the location hotels.com was giving me continuously was wrong. I spent like 4h talking with hotels.com agents and finally they didn't relocate me. And as the agents took me 4h asking the same question, when they told me I wasn't going to be relocated, it was too late to find another hotel on my own. So I had to sleep on the street. I talked with 5-6 agents and nobody cared about that and my safety. The...

"We booked for three nights to walk the hills around Rinjani only stayed one then left. The rooms are old and cramped, we had ants in the bed and got no sleep due to dogs fighting and the sound of the road. The toilet seats are broken and water supply variable, I got a hot shower my wife didn’t. We asked Mr Din how much the transfer to the airport would be the next day when we wanted to book it the price had doubled. "