The property is very tired and not well maintained. The hotel ran out of bath towels and we were given floor towels to use instead. The smell of ozone was strong in the hallway and the smell seeped into the room. The ozone was produced to remove odours from another room. The shower curtains were dirty and had a strong smell of bacteria.
MICHAEL
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
6/10 พอใช้
Gary
19 พ.ค. 2024
ชื่นชอบ: พนักงานและบริการ
Gary
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Rooms were clean and quiet. A/C worked great. The pool was really nice. Beds were comfy. Breakfast was decent, but the same every day. Still decent though. I would stay here again for sure.
Sean
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Our hotel stay was Fantastic!! Room was nice and clean, beds were super comfy, breakfast was one of the best we've had at a hotel, but most of all....all staff members were polite, friendly, and went out of their way to make sure we were looked after!🙂
Kelly
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
10/10 ดีเลิศ
Jen
5 พ.ค. 2024
Decent price but neighbourhood isn’t safe
Jen
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
This property needs to upgrade TLC and even in some of the rooms but other than that, it’s quite OK for the price and free breakfast , but Radissan and status is very high, but this property needs upgrade
Rab
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
6/10 พอใช้
Angela
เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
2 พ.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Very run down. Broken shower head in bathroom. Toilet didn’t flush well. Both beds were either broken or just not a good frame. They rocked and creaked every time you moved. My son sat on the end of one and the top popped up.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
6/10 พอใช้
Paul
เดินทางกับคู่รัก
27 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The staff was courteous and helpful. The room was missing basics like coathangers, ice bag for bucket, pen and paper. Only one waste basket in the room. The heating system was on and off cold and hot. The beds were very lumpy and squeeky. This barely was adequate.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
10/10 ดีเลิศ
Sylvanna
เดินทางกับคู่รัก
27 เม.ย. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
I really enjoyed my stay definitely recommend
Sylvanna
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
10/10 ดีเลิศ
Karri
เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
25 เม.ย. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Beautiful hotel . Weirdos outside but you run into that anywhere these days
Karri
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Sudbury. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Sudbury. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
8/10 ดี
Robert
21 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Just needs to be updated a bit. That part of town is trash
Robert
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Booking and check in were easy, pleasant, and smooth. The pool was amazing. Rooms were clean and as expected. It was nice to have the restaurant attached and the mall attached, although the mall was a bit short on stores. Not the hotels fault.
Sarah
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Came for a hockey game, very close to the arena. Kids enjoyed the pool, all staff were super nice.
Chelsey
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
It's a decent motel , had a good pool , good breakfast , the room was clean, great shower, beds were a bit too firm my partner and I both had a sore back in the morning ,great location for walkers a good amount of things for families to entertain their kids, kinda bummed there was no radio I need music all night to sleep there was only an alarm all in al was a decent stay .
Laura
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
8/10 ดี
Carolyn C
เดินทางกับสัตว์เลี้ยง, เดินทางกับคู่รัก
14 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
it was a bit tricky to find this hotel in sudbury. we ended up in a large parking garage and my husband had to thread his way through it before we were given alternate parking arrangements. homeless people were tenting in front of the hotel. we were able to register without incident.
i am in a wheelchair. although surrounding property was hilly, there was staff willing to assist. the hotel was very nice, ramped and completely accessible inside.
Carolyn C
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Beds are super comfy. Staff were kind and helpful. Clean property.
Nathalie
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Nice hotel. Renovation happens in the mall. Overall is good
Dennis
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
6/10 พอใช้
Gilles
เดินทางกับครอบครัวและเด็กเล็ก
7 เม.ย. 2024
Sport groups should be separated from regular bookings, too noisy on our floor
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Sudbury. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
10/10 ดีเลิศ
Gilles
เดินทางกับครอบครัวและเด็กเล็ก
7 เม.ย. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
One bed was broken and it was wet noises
Gilles
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
2/10 แย่มาก
Christopher
7 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
It was verry hard to find and to find your room is even harder
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Sudbury. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
8/10 ดี
Karen
1 เม.ย. 2024
Karen
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kaylee (FOM) วันที่ 21 พ.ค. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Kaylee (Front Office Manager)
Lack of detail to cleanlyness of the washroom.
Long hair in the shower on the walls
Adrian
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kaylee วันที่ 4 เม.ย. 2024
On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Kaylee (Front Office Manager)