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"Everything was fine other than the bed….. quite possibly the worst bed I’ve ever slept on. Staff was extremely nice, only saw her once but she was very nice. Didn’t expect much based on what I paid but I honestly thought about sleeping on the floor the bed was so uncomfortable. "

"Yes. But we didn’t have any pets with us. "

"Apparently if you want the best rooms the resort has to offer, you need to book directly with the resort. I inadvertently booked through an Expedia sponsored site months in advance and was put into a pet friendly building when I didn't book for a pet friendly room. The room was pretty worn with old blood stains in the bathroom that I finally asked the housekeeping staff to clean on our 3rd day. Our accommodations were disappointing. Otherwise the resort was nice, gardens are lovely, nice...

"Great service and staff very friendly "

"Had a great stay. Candace was awesome and very welcoming during check in. Everything was clean, quiet room. Lots of parking. 10/10"

"Very quiet "

"The kitchen didn't have any pots, pans, etc to cook with. The gentleman doing the breakfast was great. The lady needed some help. Customer service was great at the desk!! Thx for the stay"

"Breakfast options could be better"

"The room was nice and clean. Everything in it"

"Adorable little place with wonderful staff. Unfortunately, the heater in my room was so noisy that I had to completely turn it off at 2am. "

"Motel needs upgrading. We requested an upstairs room; the clerk said he couldn't give us an upstairts room because we booked on expedia. This has never been a problem before."

"Room was clean enough. Staff was friendly. The blankets and linens were clean. The channels on tv are bare minimum and the quality is bad. Good place to spend 1 night in for the price."

"Very good A/C"

"Extremely clean room. BUT that's the only thing good about my stay: COLD HARD FLOORS, NO INSTRUCTIONS FOR OPERATING A REDICULOUSLY STRANGE TV, NO COFFE SUPPLIES IN ROOM. ROOM WAS LIKE A JAIL CELL. NEVER-EVER AGAIN...."

"Pool and hot tub was nice. Breakfast was good too"

"Not worth the price at all! It was somewhere to lay my head just way to overpriced!"

"Room was very small for a king bed. Shower had some mold, bathroom door seemed like it had water damage. Room wasn’t good enough for the price charged."

"There was a terrib"

"We've stayed at The Phoenix numerous times over the years. Very clean and staff is very friendly. The beds are sooooo comfortable and the buffet is good. Highly recommend this hotel. It's right off I5 with an easy off and on. They are dog friendly and even gave us a little bag with a dog treat in it. "

"Breakfast was great. Check in was quick and easy. Enjoyed the hot tub. Very clean and quiet. Rooms are spacious "