Suba Basbas Packages (Flight + Hotel)

Clean and updated room Price online is cheaper than booking directly at the hotel

The staff were friendly. The family room that we stayed in for three nights on the third floor was extremely noisy from 9pm until 3-4 am. It sounded like there was a nightclub close by. We did not have a restful sleep. I should have asked for another room on the second night.

Rooms needs to be update, good breakfast tho

Many restaurants and shops in the area! The staff was helpful in flagging taxi to get to other parts of city! Rooms were cleaned everyday! The breakfast was good and helped get an early start!

Property is okay. Great value for what I paid for it. Tis the only 2 bedroom, 2 bathroom hotel on Expedia in Cebu City, but cost less than most 1 bedrooms. Accomdated 4 people including myself, and paid a 1 guest rate for 4 guest. So value is unbeatable. However, communication is horrible. Who ever was left in charge of this unit, doesn't reply immediately. Some of my messages, took a week to get a reply. Check-in was painful. I wasn't informed which tower or what room # was until 3 minutes before 3 P.M. Check-in time. I needed that info so I could let security know so they would let me into property, park my vehicle, and drop off my bags at front counter. Even after I was finally given the Tower and room #, I wasn't told how to get into the room. Wasn't given a key or passcode. So I had to contact the property handler again, and was told it was a key and front desk clerk had it. So I asked the desk clerk for the key, and it was inside a lockbox. The desk clerk didn't have the lockbox's combo code. So had to contact propery manager yet again!!! And had to wait some more for property handler to reply. Basically, Check-in was 3 PM but it was much later before i finally was able to enter unit. So nice place, horrible communication.