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"Handy stopover for trip to London."

"Great spot. Lovely staff. Excellent food."

"The rooms are beautifully presented and the amenities were really nice. For a travel stop it was very convenient and the staff are friendly. The carpets in the rooms are suffering from wear and tear and could do with a better clean. The rooms needs a bit more of a clean in general. The shower also started dripping in both rooms (which were at other ends of the property) at around 3am which woke us up. We found it a bit strange to be put in rooms in completely different buildings despite...

"The hotel was good but staff not overly ready to help. Car electric charging was good"

"Great location, perfect for what I needed great facilities and rooms lovely and clean"

"The historic building is simply beautiful, very charming, and well-restored. The room was spacious, and the bathroom was well-equipped. The service in the restaurant was very friendly but extremely slow. The food was rather mediocre. Breakfast was actually quite poor. There was barely a tablespoon of yogurt with the granola, and the toast was cold and hard like rusk. The location itself is beautiful."

"The fact I didn't stay there would love to know how to get my refund please"

"Excellent service from the staff. The bar and reception area are very spacious and clean."

"This hotel is special: beautiful common areas and sleeping accommodations, charming and historic, and with an especially responsive staff. Clean, roomy, well-maintained, comfortable, everything you’d expect from a hotel of this caliber. I couldn’t recommend any higher. You’ll be assured of an excellent stay."

"The stay included a free breakfast, which was good. A fair amount of options. Wish the room had a mini fridge to keep our drinks cold, but there was no option available. The location was very close to a bus stop which made it easy to get around. The staff was friendly and helpful. Room was a little tight for the three of us, but it worked ok."

"Stayed for one night, which happened to be the hottest night of the year. Not the hotels fault, but the window in the room would not open. Hotel did supply fans but made little difference. Major issue was after a night in a 30 degree room there was no water for a shower, or the toilet. Spoke to manager who was stressed but apologetic who said the mains were off due to an issue which he hoped would be fixed at some point…. We left quickly to find somewhere to shower and was asked at reception if...

"Bed was comfortable and breakfast very nice. Negatives - no air con on a very hot day/night and shower problematic. Couldn’t avoid getting hair wet, shower head too high to adjust and no soap in dispenser. Otherwise all good."

"There was no air conditioning, and the room was extremely hot and stuffy. A member of staff told us they would provide an additional fan, so we went to reception to ask. We were told a fan would be sent to our room, but after waiting over an hour nothing arrived. When we returned to reception, we were then told that no fans were available. We were also not given any information about breakfast, including where it was served or the opening and closing times. The hotel was extremely busy due to...

"Could be wonderful. Staff are lovely."

"I didn’t realise upon booking that the hotel has no A/C throughout, my room was 27 degrees, woke up at 2 am due to it being red hot and went and sat near reception as it was around 10 deg lower than the room, there was a free standing fan in the room which looked like it had done a few rounds with Mike Tyson, then just to top it off the fridge didn’t work at all, and when we reported it nothing was done. For £180 for 2 people for 1 night I could have stayed somewhere with a/c, a swimming pool &...

"Love the location and the excellent service, it's a lovely place to stay. However sadly our toilet wouldn't flush properly."