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"Had an absolutely perfect stay here - the staff are all so kind and friendly and go above and beyond to make sure you’re comfortable. Beautiful grounds and stunning historic buildings. Brilliant spa facilities too. Thanks and would love to return! "

"Clean room, small issue with layout dealt with really promptly with no fuss. Staff friendly throughout hotel. Breakfast fresh with good choice of items both hot and cold"

"Absolutely fantastic stay. Friendly welcoming staff and a beautiful hotel. "

"Very clean, and staff friendly and very helpful "

"Beautiful room and view . Great staff , so helpful and knowledgeable. Lovely restaurant ."

"Great location close to Eye, super clean and well appointed rooms. Staff were brilliant. Food was really good. "

"Friendly and helpful staff. Great location and food excellent "

"Fantastic service from all the staff couldn’t fall our state whatsoever not that I wanted to"

"Name check for Jordan ( front of house ) This gentleman went above and beyond. As ITFC were playing at home I had to park temporarily on yellow lines in the car park. He offered to move his own car do I could park. "

"The stairs to 2nd floor rooms are a bit confusing but other than that all was good Excellent breakfast served a very nice and capable young lady called Amy. Jack who booked us in was also very professional "

"Beautiful room, we stayed in the separate rooms outside from the main building. Extremely warm welcome with a tour of the stunning pub. We were invited for complementary canapes - which unfortunately we couldn't make. Huge room and bathroom with a little terrace. Massive comfy bed. Breakfast was really premium with awesome vegan option. Very quiet surroundings. Perfect location to grab a morning run on Dunwich Heath. Parking was easy and safe. Loved every minute and will definitely be back. "

"The room was spotless. My daughters sneezed a lot from the carpet and needed Zyrtec to less the nasal itching. Other than that.. it was amazing"

"Great friendly hotel. Food was great Beds comfy will be booking again on out visit to the area "

"Extremely friendly and helpful staff made the stay most enjoyable especially considering it was over Christmas. Whilst not "luxurious" by Ritz standards, the room was perfectly adequate, comfortable and very clean with all amenities and highly recommended as a base for visiting relatives and the surrounding area. "

"Lovely room with lots of space. Staff were really friendly. Room was comfortable and clean. Nice to have breakfast included."

"Ideal base for a birdwatching trip to Minsmere. Clean, tidy and spacious room."

"A great place to stay, within easy reach of the station, the riverside are and town centre."

"I had made a mistake when booking the room, i booked a 'snug'. With two Golden Retrievers - a big mistake. Management were great and found us an outside room that was more suited. Loved the staff, other customers and the people in general. Felt the history."

"Lovely little hotel- quiet and peaceful "

"Such a cute place! Excellent service, fabulous restaurant. I had one of the garden rooms, nice and quiet and large!"