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"Was charged more than the reservation made!"

"NC"

"The breakfast menu was good and had a variety of options. The parking was safe. The location was great! The room was clean."

"Needs some updating, but it was good for the one night we stayed. The breakfast was great, and the staff are wonderful. Our breakfast was delicious, and we had a great time. "

"Old, run down, house keepers need to do a better job. Continental Breakfast was a joke"

"Is really not a bad room you get what you pay for so I can't be mad"

"It was a really good room and location for the price well worth it"

"If I could give a negative I would. The fire alarm went off 3 nights straight for an hour at 1 am and the staff did nothing . The front desk guy was no where to be found for hours and half the staff are friends just joking around . We came here for a wrestling national tournament and when we went to cancel our remaining 3rd night the manager said she need to call the VP of the property to confirm if she could even cancel our room which is absurd and ridiculous. This place needs to be shut down...

"Floors, drapes , toilets are not cleaned"

"Clean room, convenient location & good breakfast "

"Booked for 2 nights. Only stayed 1. No refund for the 2nd night, even though Expedia told them to. Foreigners, am I right? Should've got refunded for the entire stay honestly. Entire place is trash. From the baseboards to the curtain slides to the flickering lights. Whole place smells like smoke. I highly recommend.... literally anywhere else."

"I was ready to leave. The air conditioner didnt work. Our room stayed around 75 the whole night. I wet rags and put all over me. To top it off... the suite i booked for my family wasnt held. So my kids were down the hall from me. So on top of a hot miserable night i couldn't sleep due to worrying about my minor kids. I will never visit another one of these properties. "

"The friendliness and cleanliness"

"Good everything"

"Well thanks to Expedia we got the wrong room and could not change because of third party booking. The hot tub wasn’t working which was a big part of our booking because we were traveling a long distance. Water pressure was terrible in sink and shower. The corridor to the room was hot because AC wasn’t working. Many reasons to be cautious next time I’m booking with Expedia and Homewood Suites."

"Overall a quality hotel. But the water in the shower had low pressure and was lukewarm"

"The facilities at first appeared maintained until further inspection - The room was actually filthy as it relates to the floors (felt grimy and the stone in the bathroom areas were stained as well), the shower tub combo had broken handles and it looked as though they had been spray painted and the paint was chipping. Then there was the bedding. The bedding had stains on sheets and bedspreads and blankets. The towels did not smell good and there was hair on the new towels - Not my hair or any of...

"The location is good and we have stayed at this property several times when visiting Shreveport. Unfortunately, we will not be staying at this property anymore. The water pressure is terrible (like non-existence from the sink), the bed was uncomfortable, and the air conditioner was loud."

"I"